Workplace Experience Operations Lead

Freshfields Bruckhaus Deringer; San Francisco (CA); On-site; USD 100,000 - 150,000; Full time

Job summary

Freshfields Bruckhaus Deringer in San Francisco/Silicon Valley seeks an Assistant Manager, Workplace Experience to lead day-to-day operations and deliver exceptional service for employees, clients and visitors. You will partner with the Sr.

Workplace Administrator and cross‑functional teams to ensure consistent, high‑quality workplace experiences. The role emphasizes proactive problem‑solving, vendor coordination, space management and events support, with ownership of initiatives, strict

Qualifications

• Bachelor’s degree or equivalent required.
• 7+ years of relevant experience in workplace experience, hospitality, facilities, or related fields.
• Experience managing vendors and service providers, with accountability for performance.

Responsibilities

• Oversee day-to-day workplace operations and ensure consistent service delivery.
• Build relationships with attorneys, staff, vendors, and service teams to coordinate solutions.
• Translate priorities into actionable plans and communicate progress and risks.
• Identify opportunities to improve workplace services and efficiency, and recommend improvements.
• Lead assigned workplace projects from planning through implementation with cross‑functional coordination.

Skills

Vendor management

Operations leadership

Project coordination

Relationship building

Budget awareness

Education

Bachelor’s degree or equivalent

Tools

ServiceNow

Eptura Engage

Job description

Freshfields Bruckhaus Deringer in San Francisco/Silicon Valley seeks an Assistant Manager, Workplace Experience to lead day-to-day operations and deliver exceptional service for employees, clients and visitors. You will partner with the Sr.

Workplace Administrator and cross‑functional teams to ensure consistent, high‑quality workplace experiences. The role emphasizes proactive problem‑solving, vendor coordination, space management and events support, with ownership of initiatives, strict