Workplace Experience Lead: Service & Operations

CBRE, Inc.; Beaverton (OR); On-site; USD 60,000 - 90,000; Full time

Job summary

CBRE is seeking a Workplace Experience Supervisor to oversee a team delivering workplace experience services at a designated building. You will manage daily activities, coordinate vendors, and ensure world-class service to clients and visitors, while upholding safety standards and brand guidelines.

This role emphasizes leadership, problem solving, and effective communication to align team objectives with CBRE's RISE values.

Qualifications

• High School Diploma or GED with 5+ years of related experience.
• Knowledge of processes, procedures, and systems in own role.
• Ability to explain complex concepts.
• Expert with Word, Excel, Outlook.
• Excellent organizational skills and inquisitive mindset.

Responsibilities

• Coordinate and manage the team's daily activities.
• Maintain records of costs and review invoices.
• Respond to customer requests and complaints.
• Approve client materials and ensure brand alignment.
• Develop vendor partnerships and negotiate contracts.
• Deliver orientation to new employees.
• Enforce safety standards and support continuity planning.
• Solve complex problems to meet team objectives.
• Lead by example and build consensus.

Skills

Supervisory experience

MS Office

Organizational skills

Customer service

Problem solving

Education

High School Diploma or GED

Job description

CBRE is seeking a Workplace Experience Supervisor to oversee a team delivering workplace experience services at a designated building. You will manage daily activities, coordinate vendors, and ensure world-class service to clients and visitors, while upholding safety standards and brand guidelines.

This role emphasizes leadership, problem solving, and effective communication to align team objectives with CBRE's RISE values.