Workplace Experience Lead: Front Desk & Events

Jones Lang LaSalle Incorporated; San Jose (CA); On-site; USD 59,000 - 64,000; Full time

Benefits offered by this job

401(k) plan with matching company

Comprehensive Medical, Dental & Vision

Paid parental leave

Paid Time Off

Daily Pay available

Job summary

Jones Lang LaSalle Incorporated in San Jose, CA, is seeking a Workplace Ambassador to deliver outstanding customer service at the front desk and support daily operations. This on-site role involves greeting visitors, managing access, coordinating space bookings, and assisting with events and IT coordination.

The candidate should have a high school diploma, strong communication skills, and comfort with standard workplace tech.

Qualifications

• Experience in a customer service or hospitality role preferred in a corporate setting.
• Excellent interpersonal and communication skills, with ability to interact with diverse individuals.
• Strong organizational skills and multitasking in a fast-paced environment.
• Proficiency with workplace technology and common office software.

Responsibilities

• Provide exceptional customer service to employees and visitors at the front desk.
• Manage reception area, access control, and visitor registration; respond to inquiries and route requests.
• Coordinate room bookings, equipment needs, IT support, and event setup as required.
• Support workplace communications, health and safety, and policy dissemination.

Skills

Customer service

Hospitality

Interpersonal skills

Organization

Tech savvy

Education

High school diploma or equivalent

Job description

Jones Lang LaSalle Incorporated in San Jose, CA, is seeking a Workplace Ambassador to deliver outstanding customer service at the front desk and support daily operations. This on-site role involves greeting visitors, managing access, coordinating space bookings, and assisting with events and IT coordination.

The candidate should have a high school diploma, strong communication skills, and comfort with standard workplace tech.