Workplace Experience Front Desk Specialist

ManpowerGroup Global, Inc.; Provo (UT); On-site; USD 36,000 - 37,000; Full time

Job summary

ManpowerGroup Global, Inc. is seeking a Front Desk Receptionist in Provo, UT to be the welcoming face of our office. The role focuses on greeting visitors and supporting workplace operations, with no phone calls handling.

The successful candidate will manage a busy front desk, coordinate with facilities and events teams, and ensure a professional, organized environment. 2–3 years of customer service or receptionist experience is preferred; Bachelor's degree is a plus.

Qualifications

• 1–2 years of experience in a similar role.
• Bachelor's degree preferred.
• Ability to manage multiple projects independently.

Responsibilities

• Welcome employees, candidates, clients, partners and visitors as the first point of contact.
• Maintain awareness of site events, executive leadership schedules, and external visitors.
• Assist with vendor screening and site events.
• Support Workplace Experience (WX) and Real Estate initiatives and projects.
• Process all incoming and outgoing office deliveries.
• Manage office supply inventory and maintain organized backstock.
• Conduct daily floor checks in common areas.
• Support onsite Real Estate, Facilities, and Workplace Experience teams.
• Assist with planning, coordination, and support of site events.
• Manage parking passes and validations.
• Monitor and respond promptly to front desk emails.
• Perform general administrative duties including scheduling, data entry, filing, and general correspondence.
• Utilize workplace technologies including Badging systems, Envoy, Zoom, Coda, Ticketing systems.
• Assist with booking executive conference rooms, transportation, meals, restaurants, and local venues.
• Support additional office locations where Workplace Experience staff are unavailable.
• Maintain a clean, organized, and professional reception area.
• Continuously identify opportunities to improve the employee workplace experience.
• Manage guest check-in/check-out and badging processes.
• Inspect office spaces for maintenance issues and generate work tickets.

Skills

Customer service

Administrative experience

Work order systems

Access control

MS Office

Education

Bachelor's degree preferred

Tools

Envoy

Zoom

Coda

Ticketing systems

Badging systems

Job description

ManpowerGroup Global, Inc. is seeking a Front Desk Receptionist in Provo, UT to be the welcoming face of our office. The role focuses on greeting visitors and supporting workplace operations, with no phone calls handling.

The successful candidate will manage a busy front desk, coordinate with facilities and events teams, and ensure a professional, organized environment. 2–3 years of customer service or receptionist experience is preferred; Bachelor's degree is a plus.