Front Desk Receptionist

ManpowerGroup Global, Inc.; Provo (UT); On-site; USD 36,000 - 37,000; Full time

Job summary

ManpowerGroup Global, Inc. is seeking a Front Desk Receptionist in Provo, UT to be the welcoming face of our office. The role focuses on greeting visitors and supporting workplace operations, with no phone calls handling.

The successful candidate will manage a busy front desk, coordinate with facilities and events teams, and ensure a professional, organized environment. 2–3 years of customer service or receptionist experience is preferred; Bachelor's degree is a plus.

Qualifications

• 1–2 years of experience in a similar role.
• Bachelor's degree preferred.
• Ability to manage multiple projects independently.

Responsibilities

• Welcome employees, candidates, clients, partners and visitors as the first point of contact.
• Maintain awareness of site events, executive leadership schedules, and external visitors.
• Assist with vendor screening and site events.
• Support Workplace Experience (WX) and Real Estate initiatives and projects.
• Process all incoming and outgoing office deliveries.
• Manage office supply inventory and maintain organized backstock.
• Conduct daily floor checks in common areas.
• Support onsite Real Estate, Facilities, and Workplace Experience teams.
• Assist with planning, coordination, and support of site events.
• Manage parking passes and validations.
• Monitor and respond promptly to front desk emails.
• Perform general administrative duties including scheduling, data entry, filing, and general correspondence.
• Utilize workplace technologies including Badging systems, Envoy, Zoom, Coda, Ticketing systems.
• Assist with booking executive conference rooms, transportation, meals, restaurants, and local venues.
• Support additional office locations where Workplace Experience staff are unavailable.
• Maintain a clean, organized, and professional reception area.
• Continuously identify opportunities to improve the employee workplace experience.
• Manage guest check-in/check-out and badging processes.
• Inspect office spaces for maintenance issues and generate work tickets.

Skills

Customer service

Administrative experience

Work order systems

Access control

MS Office

Education

Bachelor's degree preferred

Tools

Envoy

Zoom

Coda

Ticketing systems

Badging systems

Job description

Job Title: Front Desk Receptionist

Location: 333 West River Park Drive, Provo, UT 84604, United States

Schedule: Monday – Friday | 8:00 AM – 5:00 PM (1-hour lunch)

Duration: 1-year commitment with possibility of extension and potential conversion based on performance

Start Date: ASAP

Pay Rate: $26–27/hr

Position Overview

We are looking for a friendly, organized, and reliable Workplace Experience (WX) & Front Desk Receptionist to serve as the welcoming face of the office. This is a true receptionist role focused on greeting visitors and supporting workplace operations.

The successful candidate will be the first point of contact for employees, clients, candidates, partners, and guests while ensuring a smooth and professional workplace experience. This role does not involve handling incoming phone calls.

The ideal candidate takes pride in maintaining high office standards, demonstrates strong initiative, and is passionate about delivering an exceptional employee experience.

Top Required Skills

• Customer service skills (#1 priority)
• Administrative experience
• Experience with work order systems
• Experience with access control systems
• Microsoft Office Suite experience preferred

Required Experience

• 2–3+ years of experience in:
  • Customer Service
  • Receptionist
  • Administrative Support

Key Responsibilities

• Welcome employees, candidates, clients, partners, and visitors as the first point of contact.
• Maintain awareness of site events, executive leadership schedules, and external visitors.
• Assist with vendor screening.
• Support Workplace Experience (WX) and Real Estate initiatives and projects.
• Process all incoming and outgoing office deliveries.
• Manage office supply inventory and maintain organized backstock.
• Conduct daily floor checks in common areas.
• Support onsite Real Estate, Facilities, and Workplace Experience teams.
• Assist with planning, coordination, and support of site events.
• Manage parking passes and validations.
• Monitor and respond promptly to front desk emails.
• Perform general administrative duties including:
  • Scheduling
  • Data entry
  • Filing
  • General correspondence
• Utilize workplace technologies including:
  • Badging systems
  • Envoy
  • Zoom
  • Coda
  • Ticketing systems
• Assist with booking executive conference rooms, transportation, meals, restaurants, and local venues.
• Support additional office locations where Workplace Experience staff are unavailable.
• Maintain a clean, organized, and professional reception area.
• Continuously identify opportunities to improve the employee workplace experience.
• Manage guest check-in/check-out and badging processes.
• Inspect office spaces for maintenance issues and generate work tickets for appropriate departments.

Required Qualifications

• 1–2 years of experience in a similar role
• Bachelor's degree preferred
• Ability to manage multiple projects simultaneously
• Ability to work independently with minimal supervision
• Strong attention to detail
• Highly organized
• Flexible and adaptable to changing priorities
• Excellent interpersonal skills
• Outstanding verbal and written communication skills
• Ability to confidently interact with customers and employees at all organizational levels
• Dependable with excellent attendance and punctuality
• Strong sense of urgency with timely follow-up and resolution of requestsCommitment to completing the full contract duration

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions

Experis® is a global leader in technology services and part of the ManpowerGroup® (NYSE: MAN) family of brands. We connect skilled technology professionals with meaningful opportunities where they can grow their careers, expand their expertise and make a real impact. Guided by the belief that it takes Human Ingenuity to unlock the true potential of technology, Experis helps people gain experience with leading organizations, build sought-after skills and take the next step toward a brighter future. Backed by ManpowerGroup's 75+ years of workforce expertise and global reach across more than 70 countries and territories, Experis brings the scale, insight and opportunity to help people and businesses thrive. ManpowerGroup is consistently recognized for its commitment to inclusion, ethics and responsible business, including being named one of the World's Most Ethical Companies. Learn more at Experis.com.