Workplace Experience & Events Coordinator

TIAA; Chicago (IL); On-site; USD 362,000 - 499,000; Full time

Job summary

TIAA’s Workplace Experience & Operations Coordinator role in Chicago focuses on serving as the primary office contact, overseeing front desk duties, events, and vendor coordination to ensure a seamless workplace experience.

The position emphasizes onboarding support, issue resolution, and proactive operations across security, facilities, IT, and executive services, with regular collaboration across teams to maintain a professional environment.

Qualifications

• 1 year of administrative, customer service, or workplace support experience
• High School Preferred

Responsibilities

• Greet visitors and direct them appropriately
• Notify personnel of visitor arrival
• Assist clients and vendors in navigating the office
• Maintain security by handling badges and visitor logs
• Support onboarding and office readiness activities with security, IT, and facilities teams
• Coordinate meetings, events, catering, and office logistics
• Manage conference room reservations and readiness
• Coordinate vendor relationships for office operations
• Provide general administrative support and documentation

Skills

Accountability

Adaptability

Administrative Support

Communication

Detail-Oriented

Employee Engagement

Executive Presence

Organizational Savviness

Prioritizes Effectively

Relationship Management

Travel Expertise

Education

High School Preferred

Job description

TIAA’s Workplace Experience & Operations Coordinator role in Chicago focuses on serving as the primary office contact, overseeing front desk duties, events, and vendor coordination to ensure a seamless workplace experience.

The position emphasizes onboarding support, issue resolution, and proactive operations across security, facilities, IT, and executive services, with regular collaboration across teams to maintain a professional environment.