Office Services Coordinator

WinCorp Solutions; New York (NY); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Office-based role

Job summary

WinCorp Solutions is seeking an Office Services Coordinator to support our Fortune 500 client in Manhattan, NY. This role focuses on delivering exceptional workplace and administrative support, acting as a point of contact for office operations and visitor services.

The ideal candidate will work within a proactive Workplace Experience team, taking initiative and contributing to a positive office environment.

Qualifications

• Experience in an office, administrative, or workplace services environment.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams, OneNote).
• Strong customer service orientation with a professional demeanor.
• Excellent written and verbal communication skills.
• Strong organizational and multi-tasking abilities.
• Initiative, problem-solving skills, and attention to detail.
• Comfortable performing administrative and hands-on office tasks.
• Role is office-based five days a week.

Responsibilities

• Provide daily operational support for the office, including reception coverage and visitor services.
• Coordinate office moves, respond promptly to customer requests, and manage mail/office supplies.
• Assist facilities management with work orders and vendor coordination.
• Deliver premium support to employees, investment professionals, administrative teams, and visitors.
• Build and maintain strong relationships with internal and external clients.

Skills

Customer service

Communication

Organization

Multitasking

Initiative

Problem solving

Office support

Professional demeanor

Tools

Microsoft Word

Microsoft Excel

Outlook

Teams

OneNote

Job description

WinCorp Solutions is seeking an Office Services Coordinator to serve as a consultant for our Fortune 500 client, a financial services/investments company based out in Manhattan, NY.

Description

The Workplace Experience Coordinator supports our Workplace Experience team in delivering exceptional workplace and administrative support to our New York office. This role serves as a point of contact for office operations, facilities coordination, visitor services, and administrative support while helping maintain a professional, welcoming, and efficient office environment.

The successful candidate will work independently while being part of a larger Workplace Experience team. This role is ideal for a proactive, service-oriented individual who enjoys taking initiative, anticipating needs, and contributing to a positive workplace experience.

Key Responsibilities

• Provide daily operational support for the office, including reception coverage, visitor services, office moves, and timely responsiveness to customer requests.
• Administrative support for the office, including office supply ordering and mailroom management/organization.
• Assist with facilities management activities, including work order coordination and some vendor management.
• Provide premium support to employees, investment professionals, administrative teams, and visitors.
• Build and maintain strong working relationships with internal and external clients.

Qualifications

• Previous experience in a professional office, administrative, workplace services, hospitality, or customer service environment required.
• Proficiency with Microsoft Office Suite, including Word, Excel, Outlook, Teams, and OneNote.
• Strong customer service orientation with a professional and positive demeanor.
• Excellent written and verbal communication skills.
• Strong organizational and multi-tasking abilities.
• Demonstrated initiative, problem-solving skills, and attention to detail.
• Comfortable performing both administrative and hands-on office support tasks.
• Role will be office-based 5 days a week.

Success Factors

• Forward thinker who proactively identifies ways to improve the workplace experience.
• Dependable and self-motivated, with the ability to work independently.
• Flexible team player willing to support a variety of office and administrative needs.
• Strong sense of ownership and commitment to providing exceptional service.