Workplace Experience Coordinator

ZS; South San Francisco (CA); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

ZS is a management consulting and technology firm focused on improving life by combining data, science, technology and human ingenuity. The Workplace Experience Assistant supports day-to-day workplace and front desk services, ensuring a welcoming, organized office while handling routine tasks, records, and communications.

The role is in-person, Monday through Thursday with a half-day on Friday, requiring a high school diploma (associates/bachelor preferred) and 1–3 years of relevant experience;

Qualifications

• High school diploma required; post-secondary education or Associate’s/Bachelor’s degree preferred.
• 1-3 years of relevant workplace experience, front desk, administrative support, hospitality, facilities, or professional services preferred.
• Fluency in English and strong communication skills are required.

Responsibilities

• Greet and escort visitors, answer phones, and support visitor logs, badges, mail and packages.
• Reset and restock meeting rooms; submit routine maintenance tickets and follow up on basic service needs.
• Complete routine logs, trackers, checklists, bulletin/calendar updates and issue reports for review.
• Update and publish approved digital signage content and post approved updates to MyZS and Conversations pages.
• Support fire and safety duties with guidance.
• Provide back-up support as needed.
• Complete daily office rounds, including rooms, pantry, copy areas, wellness supplies, signage, storage and common spaces.
• Support event setup, catering receipt, signage, materials, clean-up and room reset.
• Support SAP invoices, Corp AMEX receipt collection and other office finance activities under guidance.
• Execute routine communication requests using established templates and processes.
• Partner with IBG and other office teams to execute events.

Skills

Client-first mindset

Communication skills

Teamwork

Time management

English fluency

Education

High school diploma or equivalent; preferred Associate’s/Bachelor’s

Tools

SAP

Concur

Job description

ZS is a management consulting and technology firm focused on improving life by combining data, science, technology and human ingenuity. The Workplace Experience Assistant supports day-to-day workplace and front desk services, ensuring a welcoming, organized office while handling routine tasks, records, and communications.

The role is in-person, Monday through Thursday with a half-day on Friday, requiring a high school diploma (associates/bachelor preferred) and 1–3 years of relevant experience;