Workplace Experience Concierge

CBRE; East Point (GA); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

401(K)

Dental insurance

Health insurance

Life insurance

Vision insurance

Paid time off

Job summary

CBRE is seeking a Workplace Experience Coordinator in the United States to deliver world-class customer service to employees and guests at a designated building.

As part of Workplace Experience, you will greet visitors, manage passes, coordinate events, and ensure smooth daily operations, including mail, office supplies, and onboarding tasks. A strong customer-focus and MS Office proficiency are essential.

Qualifications

• High School Diploma or GED required or equivalent.
• Ability to follow basic work routines and standards.
• Excellent communication skills for straightforward information exchange.
• Working knowledge of Microsoft Office (Word, Excel, Outlook).
• Strong organizational skills with an inquisitive mindset.

Responsibilities

• First point of contact for all entrants; greet, issue passes, follow security protocols.
• Answer phone professionally; create presentations and address groups of varying sizes.
• Arrange and confirm recreational, dining, and business activities on behalf of requesters.
• Coordinate janitorial or maintenance work orders; manage workplace services including mail and onboarding.
• Acknowledge inquiries or complaints and provide solutions with a customer-service mindset.
• Organize and manage on-site events: secure space, set up/tear down, coordinate supplies.
• Follow property-specific security and emergency procedures; notify appropriate parties for safety.
• Coordinate with vendors supplying services or goods to the workplace.
• Explain detailed information within the team; follow manager directions.

Skills

Communication skills

Microsoft Office

Organizational skills

Education

High School Diploma or GED

Job description

CBRE is seeking a Workplace Experience Coordinator in the United States to deliver world-class customer service to employees and guests at a designated building.

As part of Workplace Experience, you will greet visitors, manage passes, coordinate events, and ensure smooth daily operations, including mail, office supplies, and onboarding tasks. A strong customer-focus and MS Office proficiency are essential.