Guest Experience Coordinator

CBRE Group, Inc.; Philadelphia (Philadelphia County); On-site; USD 34,000 - 42,000; Full time

Job summary

CBRE Group, Inc. is seeking a Workplace Experience Receptionist to deliver exceptional hospitality services to building occupants. You will greet visitors, manage the reception desk, handle mail and deliveries, and support event coordination.

This role emphasizes a professional, welcoming presence, strong organizational skills, and proficient use of Microsoft Office. You will work as part of the Workplace Experience team with a focus on consistent, high-standard service in a corporate

Qualifications

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products.
• Strong organizational skills with an inquisitive mindset.
• Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups.

Responsibilities

• Serve as the first point of contact, greeting visitors and providing a welcoming workplace experience.
• Manage the reception desk including answering calls, directing inquiries, and managing visitor registration.
• Coordinate meeting room bookings and provide support for internal and external events.
• Maintain the reception area and common spaces to a high standard of presentation.
• Process deliveries, manage incoming mail, and coordinate messenger services.
• Provide administrative support to the workplace experience team.
• Follows basic work routines and standards in application of work.
• Uses existing procedures to solve straightforward problems; has limited opportunity to exercise discretion.
• Impact through clearly defined duties, and methods and tasks are described in detail.
• Uses communication skills to exchange straightforward information.
• No formal supervisory responsibilities.
• Focuses on individual work within clearly defined procedures and practices.
• Communication skills to exchange straightforward information.
• Ability to follow basic work routines and standards in the application of work.

Skills

Communication skills

Organizational skills

Basic math skills

Inquisitive mindset

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CBRE Group, Inc. is seeking a Workplace Experience Receptionist to deliver exceptional hospitality services to building occupants. You will greet visitors, manage the reception desk, handle mail and deliveries, and support event coordination.

This role emphasizes a professional, welcoming presence, strong organizational skills, and proficient use of Microsoft Office. You will work as part of the Workplace Experience team with a focus on consistent, high-standard service in a corporate