Guest & Workplace Experience Coordinator

CBRE Group, Inc.; Cleveland (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

CBRE Group, Inc. in Cleveland, OH seeks a Workplace Experience Coordinator to deliver a world-class customer service experience to employees and guests in a designated building.

You will serve as the first point of contact, greet visitors, issue passes, and uphold security protocols while supporting daily office operations. The role covers coordinating meetings and events, managing vendor relationships, and assisting with mail, supplies, and onboarding.

Qualifications

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards.
• Communication skills to exchange straightforward information.
• Must be able to lift up to 50 lbs unassisted.
• Working knowledge of Microsoft Office products (Word, Excel, Outlook).
• Strong organizational skills with an inquisitive mindset.
• Authorized to work in the United States without visa sponsorship now or in the future.

Responsibilities

• First point of contact for visitors; greet and issue passes.
• Answer phones professionally and assist with presentations.
• Arrange recreation, dining, and business activities.
• Coordinate mail, office supplies, onboarding, and workplace services.
• Acknowledge inquiries and provide professional solutions.
• Organize and manage on-site events and supplies.
• Follow security and emergency procedures.
• Coordinate with vendors delivering workplace services.
• Explain details clearly to the team and follow manager directions.
• Apply established procedures to solve straightforward problems.

Skills

Communication skills

Organizational skills

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CBRE Group, Inc. in Cleveland, OH seeks a Workplace Experience Coordinator to deliver a world-class customer service experience to employees and guests in a designated building.

You will serve as the first point of contact, greet visitors, issue passes, and uphold security protocols while supporting daily office operations. The role covers coordinating meetings and events, managing vendor relationships, and assisting with mail, supplies, and onboarding.