Workplace Experience Champion

JLL; Overland Park (KS); On-site; USD 34,000 - 50,000; Full time

Job summary

JLL is seeking a Workplace Experience Associate in Addison, TX to welcome employees and guests, maintain shared spaces, and support meetings and daily operations with a strong service focus.

You will collaborate across teams to ensure a safe, organized, and productive work environment, manage mailrooms and supplies, and back up front-of-house activities while upholding workplace standards.

Responsibilities

• Welcome employees, guests, and vendors with professionalism and enthusiasm while providing assistance, workplace orientation, and responsive customer support.
• Monitor and maintain break areas, social hubs, conference rooms, print stations, and surrounding spaces to ensure they remain clean, organized, stocked, and aligned with workplace standards.
• Support meeting and conference room setups while partnering with internal teams to proactively prepare spaces and resolve operational needs.
• Coordinate mailroom activities including sorting incoming mail, distributing packages, preparing outgoing shipments, and creating shipping labels.
• Order, stock, and maintain office and workplace supplies to support uninterrupted daily operations.
• Create and track work orders related to custodial, maintenance, safety, or security concerns through appropriate systems and channels.
• Provide administrative support including scanning, imaging, filing, archiving documents, and other ad hoc operational tasks.
• Serve as backup reception support when needed, helping maintain a seamless and professional front-of-house experience.
• Collaborate with workplace services and facilities teams to help create a safe, comfortable, and inclusive work environment where teams can do their best work.

Job description

JLL is seeking a Workplace Experience Associate in Addison, TX to welcome employees and guests, maintain shared spaces, and support meetings and daily operations with a strong service focus.

You will collaborate across teams to ensure a safe, organized, and productive work environment, manage mailrooms and supplies, and back up front-of-house activities while upholding workplace standards.