WorkForce Software (WFS) Solutions Architect

Next Generation Inc. (NGI); Chicago (IL); Hybrid; USD 135,000 - 155,000; Full time

Benefits offered by this job

Medical insurance

Dental plan

Vision plan

Life insurance

STD/LTD Disability

Paid holidays

Paid time off

Job summary

Next Generation, Inc. in Chicago seeks a WorkForce Software (WFS) Solution Architect to lead design, configuration, and implementation of time, attendance, and labor scheduling solutions using the WorkForce Software platform in a hybrid role.

The ideal candidate has deep WFM process knowledge and a proven track record delivering scalable WFS solutions for global organizations, collaborating with HR, Payroll, IT, and Operations.

Qualifications

• Bachelor’s degree in information systems, computer science, HR technology, or related field.
• 7+ years in IT or HR technology with 3–5 years focused on WorkForce Software design and implementation.
• Strong functional knowledge of workforce management processes (time tracking, scheduling, leave management, compliance).
• Experience integrating WFS with ERP, payroll, and HR systems.
• Hands-on experience with WFS configuration tools and rules writing (pay rules, accruals, interfaces).
• Experience leading WFS time clock/kiosk implementations, including configuration requirements definition, build coordination, device provisioning, and deployment planning.

Responsibilities

• Lead architectural design and end-to-end implementation of WorkForce Software (EmpCenter, WorkForce Suite) solutions.
• Partner with HR, Payroll, Operations, and IT stakeholders to gather business requirements and translate them into technical specifications.
• Design scalable, configurable, and efficient WFS solutions that align with organizational needs and compliance requirements.
• Configure and customize WFS modules including Time & Attendance, Absence Management, and Advanced Scheduling.
• Lead time clock implementation planning, including defining configuration requirements, coordinating the build, provisioning devices, and developing deployment/rollout plans across sites.
• Provide oversight and guidance to implementation teams and serve as the primary liaison with WorkForce Software support.
• Ensure system integration with other platforms such as ERP, Payroll (e.g., SAP, Oracle, ADP), and HRIS systems (e.g., Workday, SuccessFactors).
• Lead or contribute to testing strategies including system integration testing (SIT), user acceptance testing (UAT), and go-live readiness.
• Maintain documentation including solution designs, configuration specifications, and technical integration flows.
• Advise on best practices and stay current with product updates, roadmap changes, and workforce management trends.

Skills

WFS design & implementation

Time & Attendance

Scheduling

HR technology

Stakeholder management

Education

Bachelor's degree in information systems / computer science / HR technology or related field

Tools

WFS configuration tools

SQL

Middleware/integration platforms

Job description

WorkForce Software (WFS) Solution Architect

Job Summary

Next Generation, Inc., an Equal-Opportunity Employer, is seeking a skilled WorkForce Software (WFS) Solution Architect to lead the design, configuration, and implementation of time, attendance, and labor scheduling solutions using the WorkForce Software platform, for a hybrid role. The ideal candidate will have a deep understanding of workforce management processes and a proven track record of delivering scalable and optimized WFS solutions for global organizations.

Job Responsibilities

• Lead the architectural design and end-to-end implementation of WorkForce Software (EmpCenter, WorkForce Suite) solutions.
• Partner with HR, Payroll, Operations, and IT stakeholders to gather business requirements and translate them into technical specifications.
• Design scalable, configurable, and efficient WFS solutions that align with organizational needs and compliance requirements.
• Configure and customize WFS modules including Time & Attendance, Absence Management, and Advanced Scheduling.
• Lead time clock implementation planning, including defining configuration requirements, coordinating the build, provisioning devices, and developing deployment/rollout plans across sites.
• Provide oversight and guidance to implementation teams and serve as the primary liaison with WorkForce Software support.
• Ensure system integration with other platforms such as ERP, Payroll (e.g., SAP, Oracle, ADP), and HRIS systems (e.g., Workday, SuccessFactors).
• Lead or contribute to testing strategies including system integration testing (SIT), user acceptance testing (UAT), and go-live readiness.
• Maintain documentation including solution designs, configuration specifications, and technical integration flows.
• Advise on best practices and stay current with product updates, roadmap changes, and workforce management trends.

Job Requirements

• Bachelor’s degree in Information Systems, Computer Science, HR Technology, or related field.
• 7+ years of experience in IT or HR technology roles with at least 3–5 years focused on WorkForce Software solution design and implementation.
• Strong functional knowledge of workforce management processes (time tracking, scheduling, leave management, compliance).
• Experience integrating WFS with ERP, payroll, and HR systems.
• Hands‑on experience with WFS configuration tools and rules writing (pay rules, accruals, interfaces).
• Experience leading WFS time clock/kiosk implementations, including configuration requirements definition, build coordination, device provisioning, and deployment planning.
• Familiarity with database queries (e.g., SQL) and middleware/integration platforms.
• Experience working in a global environment with complex union, labor law, and compliance requirements.
• Excellent communication, stakeholder management, and project leadership skills.

Preferred Skills

• WorkForce Software certifications.
• Experience with Agile/Scrum project methodologies.
• Exposure to labor regulations like FLSA, FMLA, and GDPR.
• Experience with cloud‑based HR ecosystems (Workday, SuccessFactors, Oracle HCM).

Job Benefits

• Competitive FTE salary range based on experience, education, and geographical location of $135,000 - $155,000 USD base salary.

Benefits for full-time employees include:

• Paid time off
• Medical insurance
• Dental plan
• Vision plan
• Life insurance
• STD/LTD Disability
• Paid holidays