Hybrid WorkForce Software Solution Architect

Next Generation Inc. (NGI); Chicago (IL); Hybrid; USD 135,000 - 155,000; Full time

Benefits offered by this job

Medical insurance

Dental plan

Vision plan

Life insurance

STD/LTD Disability

Paid holidays

Paid time off

Job summary

Next Generation, Inc. in Chicago seeks a WorkForce Software (WFS) Solution Architect to lead design, configuration, and implementation of time, attendance, and labor scheduling solutions using the WorkForce Software platform in a hybrid role.

The ideal candidate has deep WFM process knowledge and a proven track record delivering scalable WFS solutions for global organizations, collaborating with HR, Payroll, IT, and Operations.

Qualifications

• Bachelor’s degree in information systems, computer science, HR technology, or related field.
• 7+ years in IT or HR technology with 3–5 years focused on WorkForce Software design and implementation.
• Strong functional knowledge of workforce management processes (time tracking, scheduling, leave management, compliance).
• Experience integrating WFS with ERP, payroll, and HR systems.
• Hands-on experience with WFS configuration tools and rules writing (pay rules, accruals, interfaces).
• Experience leading WFS time clock/kiosk implementations, including configuration requirements definition, build coordination, device provisioning, and deployment planning.

Responsibilities

• Lead architectural design and end-to-end implementation of WorkForce Software (EmpCenter, WorkForce Suite) solutions.
• Partner with HR, Payroll, Operations, and IT stakeholders to gather business requirements and translate them into technical specifications.
• Design scalable, configurable, and efficient WFS solutions that align with organizational needs and compliance requirements.
• Configure and customize WFS modules including Time & Attendance, Absence Management, and Advanced Scheduling.
• Lead time clock implementation planning, including defining configuration requirements, coordinating the build, provisioning devices, and developing deployment/rollout plans across sites.
• Provide oversight and guidance to implementation teams and serve as the primary liaison with WorkForce Software support.
• Ensure system integration with other platforms such as ERP, Payroll (e.g., SAP, Oracle, ADP), and HRIS systems (e.g., Workday, SuccessFactors).
• Lead or contribute to testing strategies including system integration testing (SIT), user acceptance testing (UAT), and go-live readiness.
• Maintain documentation including solution designs, configuration specifications, and technical integration flows.
• Advise on best practices and stay current with product updates, roadmap changes, and workforce management trends.

Skills

WFS design & implementation

Time & Attendance

Scheduling

HR technology

Stakeholder management

Education

Bachelor's degree in information systems / computer science / HR technology or related field

Tools

WFS configuration tools

SQL

Middleware/integration platforms

Job description

Next Generation, Inc. in Chicago seeks a WorkForce Software (WFS) Solution Architect to lead design, configuration, and implementation of time, attendance, and labor scheduling solutions using the WorkForce Software platform in a hybrid role.

The ideal candidate has deep WFM process knowledge and a proven track record delivering scalable WFS solutions for global organizations, collaborating with HR, Payroll, IT, and Operations.