Workforce Operations Manager

IMPACT WORKFORCE SOLUTIONS; Muncie (IN); On-site; USD 60,000 - 85,000; Full time

Job summary

Impact Workforce Solutions is seeking a Workforce Operations Manager to lead recruitment and staffing operations for our client site in Muncie, IN. You will oversee talent acquisition for manufacturing and logistics, drive engagement, and ensure headcount targets are exceeded.

Responsibilities include managing requisitions, onboarding, background checks, and collaboration with client managers to address recruiting and retention challenges.

Qualifications

• Bachelor’s degree or equivalent experience.
• 1-3 years’ experience in staffing, recruiting, or client relationships.
• Experience with HRIS/ATS preferred.
• Proficient in Microsoft Office.
• Excellent analytical and problem-solving skills.
• Strong communication skills.

Responsibilities

• Manage requisitions, onboarding and staffing processes.
• Qualify and place candidates for open positions.
• Coordinate orientation and onboarding for new hires.
• Conduct background checks and drug screenings.
• Assist with payroll and billing as needed.
• Assist in employee terminations while mitigating risks.
• Serve as a contact for hiring managers, client HR, and employees.
• Collaborate with client managers to address recruiting and retention challenges.
• Evaluate and refine recruiting strategies and plans.
• Assist with coaching and mentoring staff.
• Support Operations Manager with employee relations investigations and documentation.
• Other duties as needed.

Skills

1-3 years experience

Analytical skills

Communication skills

Education

Bachelor’s Degree or equivalent

Tools

HRIS/ATS systems

Microsoft Office

Job description

Workforce Operations Manager

Muncie, IN

Position Overview

We are looking for a Workforce Operations Manager in Muncie, IN to lead the recruitment of top talent and manage staffing operations within our enhanced MSP platform. Reporting to the IWS Director, you will be responsible for employee engagement, recruiting talent for manufacturing and logistics positions, ensuring that labor management goals, and forecasted headcount targets are exceeded.

Hours: 1st shift - Monday – Friday (must be flexible to assist other shifts as needed)

Job Responsibilities

• Manage requisitions, order fulfillment and onboarding employees.
• Qualify and place candidates for open positions.
• Coordinate orientation and onboarding for new hires.
• Conduct background checks, drug screenings, and timely onboarding.
• Assist with payroll and billing as needed.
• Assist in employee terminations while mitigating risks.
• Serve as a contactfor hiring managers, client HR, and employees.
• Collaborate with client managers to address recruiting and retention challenges.
• Evaluate and refine recruiting strategies and plans.
• Assist with coaching, counseling, and mentoring to staff.
• Support IWO Operations Manager with employee relations investigations, providing necessary support and documentation.
• Other duties as needed or assigned

Job Requirements

• Bachelor’s Degree or equivalent experience
• 1-3 years’ experience to include Staffing, Recruiting, and/or Client Relationship role
• Working knowledge of HRIS/ATS systems preferred
• Proficient in Microsoft Office products
• Excellent analytical and problem-solving skills
• Strong communication skills

Company Summary

No matter what stage of your career, Impact Workforce Solutionscan help you achieve your goals and realize your full potential. At IWS, teamwork is critical to our success, and we place a tremendous value on how we work together in our immediate teams, between our business units, and across our entire company.By delivering customized, strategic human capital solutions to our clients across a multitude of industries, we are recognized as the leader in the industry. With more than 2 decades in the industry, our commitment to improving the quality of life for people shows a genuine passion and caring spirit that helps not only our clients, but also our work-family to be successful.

We are currently looking for a Workforce Operations Manager to join our Operations team at our client site located in Muncie, IN. Bringyour previous on-site staffing experience where you have managed agencies and the recruitment process and take advantage of this great opportunity to join a rapidly growing organization that provides a team environment with lots of growth opportunity.

Thank you for your interest in Impact Workforce Solutions, we are proud to be an Equal Employment Opportunity Employer and participate in the E-Verify eligibility confirmation program.