Workforce Management Supervisor - MGM Grand

MGM Resorts International

Las Vegas (NV)

On-site

USD 30,000 - 42,000

Full time

3 days ago
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Benefits offered by this job

Wellness incentives
Discounts on hotel, food, beverage, 
&
Free meals for employees
Free parking
Health & income protection benefits
Professional development & volunteerOp

Job summary

MGM Resorts International in Las Vegas is seeking a Workforce Management Supervisor to oversee daily scheduling, labor planning, and staffing across the property. You will lead the Workforce Management team, collaborate with department schedulers and managers, and drive scheduling improvements to deliver exceptional guest experiences.

The role requires at least 2 years of relevant experience, a high school diploma or GED, and you must be at least 21 years old.

Qualifications

  • Minimum 2+ years of relevant workforce management experience.
  • Must be at least 21 years old.
  • High School Diploma or GED required.

Responsibilities

  • Lead the WFM team with daily scheduling, coverage for leave requests and call outs.
  • Collaborate with department schedulers and managers to maintain staffing levels and efficiency.
  • Devise scheduling enhancements and new business models.
  • Partner with department leaders to optimize staffing and develop innovative models.
  • Identify best practices to maximize staffing within labor agreements and regulations.

Skills

Leadership
Scheduling
Labor planning

Education

High School Diploma or GED

Job description

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Workforce Management Supervisor, you play a key role in maintaining smooth daily operations and effective labor planning across the property. Through strong collaboration and effective leadership, you’ll help drive operational efficiency and provide the scheduling support needed to deliver an exceptional guest experience.

THE STARTING RATE: $26 per hour

THE DAY-TO-DAY:

  • Lead and support the Workforce Management team by ensuring completion of daily scheduling tasks, including securing coverage for leave requests and call outs, balancing workloads, and providing support the growth by providing continuous training and development to enhance scheduling solutions
  • Collaborate with department schedulers and department managers to ensure accurate staffing levels and to formulate efficiency strategies
  • Devise scheduling enhancements and create new business models
  • Partner with department leaders to optimize staffing, drive scheduling improvements, and develop innovative business models
  • Discover new best practices to best utilize staffing while following current labor agreements and regulations
  • Adhere to all ethical and equity when managing Workforce Management Specialists and various department inquiries

THE IDEAL CANDIDATE:

  • Must be a minimum of 21 years of age
  • Has a High School Diploma, or GED
  • 2+ years of prior relevant experience required

THE PERKS & BENEFITS:

  • Wellness incentive programs to help you stay healthy physically and mentally
  • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
  • Free meals in our employee dining room
  • Free parking on and off shift
  • Health & Income Protection benefits (for eligible employees)
  • Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=10627

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