Workforce Management Supervisor - MGM Yonkers

MGM Resorts International; City of Yonkers (NY, MD); On-site; USD 53,000 - 72,000; Full time

Benefits offered by this job

Professional development and career‑op

Health, dental, vision insurance

401(k) with company match

Meal in employee dining room

Free on-site parking

Job summary

MGM Resorts International in Yonkers, NY seeks a Workforce Management Supervisor to lead schedulers, align staffing with department goals, and drive scheduling improvements across operations.

You will train WFM Specialists, coordinate with managers to balance staffing, and implement new models while adhering to labor agreements and ethics standards.

Qualifications

• 2+ years of relevant workforce management or scheduling experience.
• Ability to lead and train Workforce Management Specialists.
• Must be at least 21 years old.

Responsibilities

• Train and enhance the Workforce Management Specialists' skills to improve scheduling.
• Collaborate with department schedulers and managers to ensure accurate staffing and efficiency.
• Devise scheduling enhancements and create new business models.
• Discover best practices to utilize staffing while respecting labor agreements.
• Ensure WFM team completes daily schedule operations including leaves and call-outs.
• Balance workloads between weekly scheduling and daily operations.

Skills

Scheduling experience

Staffing coordination

Team collaboration

Training & development

Education

High School Diploma or GED

Job description

Yonkers, New York

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

The Workforce Management Supervisor motivates and supports schedulers in the production of weekly schedules and daily operational tasks. The Supervisor is a leadership liaison between the Workforce Management Specialists and management.

THE DAY-TO-DAY:

• Train and enhance the Workforce Management Specialists' skills to improve scheduling solutions as well as their personal growth


• Collaborate with department schedulers and department managers to ensure accurate staffing levels and to formulate efficiency strategies


• Devise scheduling enhancements and create new business models


• Discover new best practices to best utilize staffing while following current labor agreements and regulations


• Adhere to all ethical and equity standards when managing WFM Specialists and various department inquiries


• Balance specialists' workloads between weekly scheduling and daily operations


• Ensure the Workforce Management team's completion of daily schedule operations, such as leave requests and call-outs

THE IDEAL CANDIDATE:

• High School Diploma or GED


• 2+ Years of Prior Relevant Experience


• Must be a minimum of 21 years of age

THE PERKS & BENEFITS:

• Opportunities for professional development and career advancement including networking opportunities, and community volunteer programs


• A supportive and collaborative work environment


• Comprehensive health, dental, and vision insurance


• Retirement savings plan with company match


• Wellness incentive programs to help you stay healthy physically and mentally


• Companywide discounts on hotel, entertainment, shopping, and food & beverage


• Exclusive discounts with our corporate partners on travel, electronics, online shopping, and beyond


• Complimentary meal in our employee dining room, where you can savor a variety of delicious and healthy options throughout the day


• Free on-site parking, making your commute hassle-free and convenient

Pay Rate:

The rate for this role is:

$30.00

This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire.

Paywill not be below any applicable minimum wage.

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.

Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.