Workforce Admin Specialist — Tech Ops & Payroll

American Airlines; Tulsa (OK); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Travel perks

Health benefits

Wellness programs

401(k) program

Employee assistance program

Job summary

American Airlines in Tulsa, OK is seeking a Workforce Administration professional to support Tech Ops leadership and staff. The role focuses on payroll processing, headcount reporting, and essential payroll-related duties in a busy office environment.

Responsibilities include maintaining reports, handling time coding and shifts in Workbrain, processing overtime and leaves, and ensuring efficient, confidential handling of data while assisting internal customers and visitors.

Qualifications

• High School diploma or GED equivalent.
• Prior administrative experience is preferred.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Knowledge of IAM/TWU collective bargaining agreements.

Responsibilities

• Prepare and maintain various department reports, including weekly headcount reports and daily manning.
• Responsible for all aspects of payroll using Workbrain payroll system; including time coding and shift schedules.
• Process overtime, field trips, and shift swaps according to the collective bargaining agreement and Workbrain.
• Process vacation changes according to leadership directions, guidelines in contracts and Workbrain.
• Provide excellent service to internal customers via phone, email, and walk-in inquiries.
• Greet and direct team members and external visitors.
• Maintain office supply inventory and initiate department supply orders.
• Submit transactions for computer and system accesses.
• Sort, track and file data and correspondence.
• Process time-sensitive requests.
• Communicate effectively with senior leadership to address operational inquiries.

Skills

IAM/TWU CBAs

Workbrain/time & attendance

Prepare reports/letters

Confidentiality

Prioritization & organization

Professionalism under time constraints

Education

High School diploma or GED

Associate’s degree or equivalent

Tools

Microsoft Office

Workbrain

Job description

American Airlines in Tulsa, OK is seeking a Workforce Administration professional to support Tech Ops leadership and staff. The role focuses on payroll processing, headcount reporting, and essential payroll-related duties in a busy office environment.

Responsibilities include maintaining reports, handling time coding and shifts in Workbrain, processing overtime and leaves, and ensuring efficient, confidential handling of data while assisting internal customers and visitors.