Administrative Coordinator, Workforce Operations

American Airlines; Los Angeles, Northern (CA, KY); Hybrid; USD 35,000 - 43,000; Full time

Benefits offered by this job

Travel perks

Health benefits

Wellness programs

401(k)

Job summary

American Airlines is seeking an administrative professional to support the Workforce Administration team within Tech Ops. You will manage payroll data, prepare reports, and coordinate daily staffing, with the ability to handle confidential information and work within a union environment.

The role requires strong Microsoft Office skills, prior administrative experience, and a proactive approach to internal customer service.

Qualifications

• High School diploma or GED is required.
• Prior administrative experience.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).

Responsibilities

• Prepare and maintain department reports, including weekly headcount and daily manning.
• Payroll processing using Workbrain payroll system; including time coding and shift schedules.
• Manage overtime, field trips, and shift swaps according to the CBA and Workbrain rules.
• Process vacation changes per leadership directions and Workbrain guidelines.
• Provide excellent service to internal customers via phone, email, and in-person inquiries.

Skills

Microsoft Office

Administrative support

Organization

Time management

Education

High School diploma or GED

Associate’s degree or equivalent

Tools

Workbrain

Job description

American Airlines is seeking an administrative professional to support the Workforce Administration team within Tech Ops. You will manage payroll data, prepare reports, and coordinate daily staffing, with the ability to handle confidential information and work within a union environment.

The role requires strong Microsoft Office skills, prior administrative experience, and a proactive approach to internal customer service.