Workflow Designer

The BuildClub; United States; Remote; USD 110,000 - 160,000; Full time

Job summary

The BuildClub is seeking a seasoned operations professional to map real workflows inside operating businesses and redesign them for AI-enabled work. This full-time, remote role blends ops analysis with product design and change management.

You will sit with operators, reverse-engineer actual workflows, specify post-AI handoffs, and document new flows so teams can train effectively within the first 90 days. Ideal candidates have 6+ years in operating roles, thrive at cross-functional interfaces,

Qualifications

• Six or more years inside operating businesses (ops, RevOps, finance ops, customer ops, or similar).
• Intuition for how work breaks when you change one step in a pipeline.
• Fluency in process documentation, RACI, and SOP design.
• Comfort with AI tooling at the level of an advanced power user (you don't need to be an engineer).

Responsibilities

• Sit with operators and reverse-engineer their actual workflow, not the SOP.
• Design the post-AI version of that workflow with measurable handoffs.
• Spec what an agent or LLM should do, what a human keeps, and what breaks if either drifts.
• Write the documentation operators use to train their teams on the new flow.
• Observe real usage and tighten the design over the first 90 days.

Skills

Ops experience

Process documentation

SOP design

RACI

AI tooling familiarity

Technical writing

Job description

Full-time · RemoteMap how work actually flows inside a business and redesign it so AI does the parts humans shouldn't be doing.BuildClub deploys digital workforces inside operating businesses. Workflow designers are the people who figure out exactly what those workforces should do and where the human handoffs need to live. The role is part operations analyst, part product designer, part change manager.

What you'll do

• Sit with operators and reverse-engineer their actual workflow, not the one in the SOP
• Design the post-AI version of that workflow with measurable handoffs
• Spec what an agent or LLM should do, what a human keeps, and what breaks if either drifts
• Write the documentation operators use to train their teams on the new flow
• Observe real usage and tighten the design over the first 90 days

What you bring

• Six or more years inside operating businesses — ops, RevOps, finance ops, customer ops, or similar
• A strong intuition for how work breaks when you change one step in a pipeline
• Fluency in process documentation, RACI, and SOP design
• Comfort with AI tooling at the level of an advanced power user (you don't need to be an engineer)
• A writing style that operators actually read