Human Factors / Workflow Designer

ANAUTICS INC; Oklahoma City (OK); On-site; USD 90,000 - 120,000; Full time

Job summary

ANAUTICS INC in Oklahoma City is seeking a candidate with 4+ years of experience in human factors or UX research to conduct workflow studies and improve operational processes. The candidate must be a U.S. Citizen capable of obtaining a Top Secret security clearance. Strong written communication skills and comfort with ambiguous problems are essential. Preferred experience includes AWS and AI technologies. The role emphasizes designing workflows combining software, AI, and human judgment safely.

Qualifications

• 4+ years of experience in human factors, UX research, or workflow design.
• Experience in complex operational or high-stakes environments.
• Strong communication skills for both technical and non-technical teams.

Responsibilities

• Conduct workflow studies, interviews, and usability research.
• Document recommendations and validate designs with users.
• Partner with product and engineering teams to improve workflows.

Skills

Human factors

UX research

Service design

Operations

Workflow design

Research synthesis

Strong communication skills

Job description

Study how people work and design workflows where software, AI, and human judgment fit together safely.

Impact

• Improve adoption by designing around real operating conditions.
• Clarify when humans decide, when automation assists, and how evidence is reviewed.
• Reduce friction, cognitive load, and avoidable process failure.

What you'll do

• Conduct workflow studies, interviews, task analysis, and usability research.
• Map roles, handoffs, decision points, failure modes, and information needs.
• Partner with product, design, and engineering teams to improve workflows.
• Document recommendations and validate designs with users.

What we're looking for

• 4+ years of human factors, UX research, service design, operations, or workflow design experience.
• Experience with complex operational, enterprise, or high-stakes environments.
• Strong research synthesis and communication skills.
• U.S. Citizenship is required.
• Must be capable of obtaining and maintaining a Top Secret security clearance.
• Comfort working with ambiguous mission, data, and engineering problems.
• Strong written communication and ability to explain technical decisions to technical and non-technical teams.

Preferred experience

• AWS experience is a plus, especially secure cloud, GovCloud, serverless, data, or AI services.
• AI, machine learning, LLM, agentic workflow, or decision intelligence experience is a plus.
• Experience in defense, government, manufacturing, aerospace, logistics, or other mission-critical environments is a plus.

Hiring note

Anautics evaluates candidates based on role-relevant skills, judgment, ownership, and ability to work in high-trust environments. AWS and AI experience are strong pluses across this hiring plan.