Workers Compensation & Safety Manager

FireKeepers Casino Hotel; Battle Creek (MI); On-site; USD 66,000 - 81,000; Full time

Benefits offered by this job

Medical benefits and NOMI network no-c

Volunteer Time Off (VTO)

Generous PTO

Incentive programs

Low-cost dining for team members

Job summary

FireKeepers Casino Hotel seeks an experienced Risk Management professional to oversee the workers' compensation program, manage claims, and drive safety compliance across the casino, hotel, and facilities.

The role requires a strong background in risk management, OSHA standards, and incident investigation, with opportunities for professional certification and leadership within the risk team.

Qualifications

• Proficiency in written and verbal English communication is required.
• Six years combination of education and claims adjuster experience, preferably in worker's compensation claims.
• Must be able to obtain CWCP and OSHA 10 Hour certifications within six months.

Responsibilities

• Oversee workers' compensation program and manage claims for medical and lost-time claims.
• Supervise the Risk Coordinator and support staff.
• Ensure OSHA and safety regulatory compliance across the property.
• Conduct daily property safety inspections and hazard mitigation.
• Develop safety training programs and quarterly compliance reporting.
• Maintain departmental records and loss/run metrics.
• Travel as needed for training and audits.

Skills

Written and verbal English comms

Negotiation and settlement

Risk management

Education

Bachelor's degree in Occupational Health and Safety

CWCP (preferred)

OSHA 10 Hour certification

Job description

Step into a workplace that’s as exciting as it is rewarding!

FireKeepers Casino Hotel delivers a high-energy environment with vibrant entertainment, a strong team culture, and real opportunities to grow.Recognized as one of Michigan's Top Employers by Forbes, GlassDoor, and Michigan Works, we're proud to invest in our Team Members every step of the way.

• Grow your career with development programs and opportunities to advance from within.
• Comprehensive medical benefits, including exclusive access to the NOMI network, providing a "no copay" advantage.
• Give back through Volunteer Time Off (VTO).
• Generous PTO plan to recharge and reset.
• Incentive programs that recognize your contributions.
• Low-cost Team Member dining, provided by our award-winning culinary team.

PAY:

Starting range of $66,123.20 - $81,016.00 per year, with opportunities for annual increases.

REPORTS TO:

Director of Risk Management

SCOPE OF POSITION:

Responsible for overseeing the worker's compensation program including, maintaining and managing the program, claims investigation for Medical Only Claims and assisting the Director of Risk Management with Lost Time Claims, settlement and litigation in Tribal Court. Responsible for evaluating and reducing loss exposures, assessing liability and the development of internal controls for an effective Risk and Safety program. Also responsible for ensuring compliance with all applicable insurance laws, health and safety regulations, OSHA standards and all applicable Federal, Tribal, State and Local Laws under the guidance of the Director of Risk Management. Position will also provide continuity of operations for a seamless transition between leadership within Risk Management.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The following is a list of the main duties and responsibilities. However, other duties may be assigned as deemed necessary by management. All duties must be performed in accordance with Tribal, Federal, and other applicable requirements, organizational specific policies, procedures and practices.

• Acts as a representative of the company in the absence of the Director of Risk Management in managing claims for all worker's compensation, personal injury, property damage claims and insurance, handling questions and demands promptly and courteously. When in doubt, shall seek out appropriate advise from either the Vice President of Security Surveillance, current insurance broker or Third-Party Administrator on record (TPA).
• Supervises over the Risk Coordinator duties and responsibilities.
• Reviews accident investigations to determine root cause and issues follow-up reports/recommendations for all serious injury incidents for OSHA compliance and accident prevention.
• Ensures compliance with safety regulations to include implementing and monitoring safety programs to ensure a safety, healthy and accident-free work environment.
• Assists the Director of Risk Management with OSHA-related issues to include yearly reports, job site posters, citations, hearings and other OSHA related matters.
• Conducts daily routine inspections for the property to include but not limited to the Casino/Hotel, Quality Inn and Pit Stop, identifying potential safety risks in an effort to eliminate hazardous and/or dangerous conditions.
• Develops safety and occupational curriculum for required safety training and coordinates training with Security and Human Resources. Advises management and team members on hazard mitigation and safe practices with monthly reporting for corrective action needed.
• Held accountable for the accuracy and thoroughness of departmental records and reports. Works closely with the Risk and Safety Coordinator to develop reports/charts for safety performance metrics, loss run reports including DART (Days Away, Restricted or Transfer).
• Oversees/assists the Risk and Safety Coordinator, who acts as the Chairperson of the Safety Committee, and will fill in as necessary.
• Ensures a master log of SDS documents is properly maintained.
• Reviews Security Incident Reports on a regular basis for items of health, safety and compliance concerns.
• Assists Director of Risk Management with ensuring compliance with all Federal, State, and Tribal Laws, Regulations, Policies, and Procedures.
• Assists Director of Risk Management with administrative duties and/or as needed to fulfill Risk Management Department required duties, including special projects.
• Must be able to travel including out of state as deemed necessary for training purposes.
• Maintains the highest level of confidentiality, including HIPAA and cyber compliance.
• Must adhere to safety rules and regulations of FireKeepers Casino Hotel.
• Responsible for maintaining a consistent, regular attendance record as outlined in the FireKeepers Casino Hotel Attendance Policy.
• Outstanding example of and a credit to FireKeepers Casino Hotel.

MINIMUM REQUIRED QUALIFICATIONS:

An applicant’s education, training and experience must be sufficient to demonstrate that the applicant possesses the ability to successfully perform each of the essential duties and responsibilities satisfactorily. FireKeepers reserves the right to verify the sufficiency of a candidate’s education, training and competencies through the interview process, testing and methods.

Proficiency in both written and verbal English communication is required.

Six years combination of education and claims adjuster experience, preferably in worker's compensation claims. Experience to include claims management, negotiation and settlement of claims, to include worker's compensation and personal injury claims and the ability to distinguish potentially hazardous situations from regular conditions in the workplace. Excellent communication and organizational skills. Ability to obtain Certified Workers Compensation Professional certification (CWCP) and OSHA 10 Hour certification within six months. Must be insurable to company standards in order to operate a company vehicle or drive on company behalf. Must be at least 21 years of age.

GENERAL OR PREFERRED QUALIFICATIONS:

Preferably Bachelor’s degree in Occupational Health and Safety or related field from a four-year college or university; or five years’ direct experience in Occupational Health and Safety, three years management experience including training and OSHA 30 Hour certification.

Strong working background in identifying safety problems and solutions, familiarity with emergency response plans, and ensuring compliance for appropriate regulatory standards.

A proficient understanding of workers’ compensation laws, to include MI and Tribal laws applicable to medical and lost time claims, nurse case management, light duty programs, and Medicare set aside. Strong knowledge of general liability and property insurance programs as a self-insured to include all-lines aggregate programs, builders' risk, cyber, personal injuries and ADA laws and overall Risk Management functions. Well versed in settling of all claims.

Successful completion of any of the FireKeepers Casino Hotel Training programs. WEEA Certified.

PHYSICAL & ENVIRONMENTAL DEMANDS:

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, a Team Member is regularly required to talk or to hear. The Team Member is also regularly required to stand, walk, sit, and use hands to handle or feel objects, tools or controls. A Team Member is occasionally required to reach with hands and arms, and to sit; climb or balance; and stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Work is performed throughout all areas of the facility where the noise level varies from quiet to loud depending upon business.

INDIAN PREFERENCE

Indian preference will be applied in the selection of qualified applicants in accordance with the NHBP Indian Preference in Employment Code, which affords employment preferences to NHBP Tribal citizens, parents or spouses of NHBP citizens and other Native Americans. For purposes of this preference, NHBP law defines "Native American" as: (a) an enrolled member of any other federally-recognized Indian tribes; (b) an enrolled member of a Canadian Indian tribe or First Nation; or (c) an enrolled member of the Grand River Band of Ottawa Indians or the Burt Lake Band of Ottawa/Chippewa Indians.

FireKeepers Casino Hotel reserves the right to make changes to the above job description as necessary.