Workers' Comp Underwriter Associate - Remote/Hybrid

Team Focus Insurance Group; United States; Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K Match

Paid Holidays

Remote and Hybrid Options

Job summary

Team Focus Insurance Group is seeking an Underwriter Associate CL-I to deliver concierge-level service for workers’ compensation accounts, handling calls, emails, and chats with accuracy and professionalism.

The role emphasizes policy servicing, renewals, billing inquiries, and audits, while ensuring regulatory compliance and efficient operations. Flexible scheduling and strong team support are offered.

Qualifications

• 3–5 years of progressive experience within the workers’ compensation insurance industry.
• Prior call center and/or high-volume customer service experience is a plus.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

Responsibilities

• Handle high volume calls, emails, chats and service tasks for workers’ compensation policies.
• Process new business, renewals, voluntary and assigned risk accounts with accuracy and timeliness.
• Maintain compliant documentation and audit trails for servicing activity.

Skills

Bilingual English/Spanish

Tools

ImageRight

Job description

Team Focus Insurance Group is seeking an Underwriter Associate CL-I to deliver concierge-level service for workers’ compensation accounts, handling calls, emails, and chats with accuracy and professionalism.

The role emphasizes policy servicing, renewals, billing inquiries, and audits, while ensuring regulatory compliance and efficient operations. Flexible scheduling and strong team support are offered.