Workers' Comp Claims Trainee: Training Program

Sedgwick; Atlanta (GA); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Training program

Mentorship

Medical benefits

Dental benefits

Vision benefits

401k and matching

Paid time off

Job summary

Sedgwick in Atlanta, GA is hiring an entry-level Claims Representative (IAP) to begin a dedicated training path in workers’ compensation claims. The program starts with a 4-week concept-based learning and onboarding, followed by hands-on mentorship to build essential skills for a successful career.

You’ll join a supportive team focused on developing communication, empathy, multitasking, and adherence to procedures in a structured, professional environment.

Qualifications

• Education: High School Diploma or GED.
• Bachelor’s degree preferred and 2 years of customer service experience.

Responsibilities

• Attend and complete designated claims professional training program.
• Adjust workers’ compensation claims under supervision.
• Process and respond to mail, emails and documents.
• Communicate with injured workers, insureds/employers, medical providers, attorneys and carrier reps.
• Investigate claims with relevant information and assess coverage and benefits.
• Document claims files and summarize findings and recommendations.
• Manage indemnity and medical benefits and ensure compliance.

Skills

Strong communicators

Empathetic

Multi-taskers

Accountable

Structured thinkers

Ambitious

Agile learners

Team collaborators

Education

High School Diploma or GED

Bachelor’s degree (preferred)

Job description

Sedgwick in Atlanta, GA is hiring an entry-level Claims Representative (IAP) to begin a dedicated training path in workers’ compensation claims. The program starts with a 4-week concept-based learning and onboarding, followed by hands-on mentorship to build essential skills for a successful career.

You’ll join a supportive team focused on developing communication, empathy, multitasking, and adherence to procedures in a structured, professional environment.