Workers' Comp Claims Assistant — Entry-Level Admin

Davies North America; Reno (NV); On-site; USD 2,204,000 - 2,205,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) with employer matching

Discretionary Time Off and PTO

Paid holidays

Life insurance and disability coverage

Job summary

Davies North America in Reno, NV is seeking a Worker’s Comp Claims Assistant to support our claims operations team. This entry‑level role provides clerical, administrative and customer service support to adjusters and leadership.

You will manage claim files, data entry, correspondence, and document management, with growth potential into an adjuster role. Strong organizational skills, detail orientation, and proficiency with Microsoft Office are essential.

Qualifications

• High school diploma or equivalent.
• 1+ years of administrative, clerical, customer service, or insurance-related experience.
• Medical/Medical record experience a HUGE PLUS!
• Strong data entry and organizational skills.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, Teams.
• Ability to manage multiple priorities in a deadline-driven environment.
• Strong attention to detail and commitment to accuracy.
• Professional and customer-focused approach to work.

Responsibilities

• Receive and process claim notices and establish new claim files.
• Enter claim information into internal claims management systems and route assignments.
• Maintain claim documentation, records, and electronic files.
• Assist adjusters with administrative tasks and follow-up activities.
• Process incoming and outgoing correspondence related to claim files.
• Process mail, faxes, and electronic communications; organize documentation.
• Maintain claim registers, logs, and internal tracking systems.
• Prepare and distribute claim-related reports and correspondence.
• Data entry with high accuracy; support document preparation and records management.
• Coordinate workflow and support special projects.
• Answer calls and respond to inquiries from policyholders and vendors; provide professional customer service.

Skills

Administrative experience

Customer service

Data entry

Microsoft Office

Outlook

Excel

Word

Teams

Education

High school diploma

Tools

Claims management systems

Document management platforms

Outlook

Excel

Word

Teams

Job description

Davies North America in Reno, NV is seeking a Worker’s Comp Claims Assistant to support our claims operations team. This entry‑level role provides clerical, administrative and customer service support to adjusters and leadership.

You will manage claim files, data entry, correspondence, and document management, with growth potential into an adjuster role. Strong organizational skills, detail orientation, and proficiency with Microsoft Office are essential.