Worker's Compensation Administrator

Health & Human Services; United States; Hybrid; USD 41,000 - 72,000; Full time

Benefits offered by this job

Comprehensive benefits

Paid vacation

Paid parental leave

Hybrid work option

Job summary

North Carolina DHHS is seeking a Workers’ Compensation Administrator to oversee and administer workers’ compensation claims across designated facilities. You will provide expert guidance on policies, leave options, and return-to-work matters, coordinating with HR, leadership, the TPA, and legal counsel.

The role supports onsite and hybrid work arrangements, requires strong confidentiality, and involves data entry in IHRPS and Workday.

Qualifications

• Associate's degree in HR and 2+ years of HR experience.
• Experience reviewing and processing workers’ compensation actions.
• Strong knowledge of OSHA 300/300A logs.

Responsibilities

• Oversee and administer workers’ compensation claims for assigned facility or program area.
• Provide expert consultation and interpretation of workers’ compensation policies.
• Coordinate with agency leadership, HR, and external counsel to manage claims.

Skills

Workers’ Compensation regulations

Confidential communications

OSHA logs

Education

Associate's degree in HR

Tools

IHRPS

Workday

Job description

Agency Division Job Classification Title HR Technician III (NS) Position Number Grade NC09

About Us North Carolina State Government is one of the state’s largest employers, with over 76,000 employees all working toward a common goal: a safer and stronger North Carolina. We are a large organization comprised of various agencies, offices, and universities, each providing important public services. Eligible state employees are entitled to comprehensive benefits, including a variety of leave options, professional development opportunities, insurance, and more. To learn more about the benefits of being a North Carolina state employee, visit the N.C. Office of State Human Resources' website. Permanent, temporary, and time-limited state government jobs can be found from the mountains to the coast. Find your next opportunity today!

Description of Work

This position serves as the Workers’ Compensation Administrator and is responsible for overseeing and administering workers’ compensation claims for an assigned facility or program area. The position provides expert consultation, coordination, interpretation, communication, application, evaluation, and problem resolution related to workers’ compensation policies, procedures, and associated leave options. The Workers’ Compensation Administrator reviews and processes workers’ compensation actions within the Integrated HR and Payroll System (IHRPS) and Workday platforms. This position is responsible for ensuring the consistent and accurate application of workers’ compensation policies and procedures within assigned program areas. The Administrator works closely with agency leadership, Human Resources, employees, management, the third-party administrator (TPA), and assigned agency and outside legal counsel to effectively manage workers’ compensation claims and related matters. The Workers’ Compensation Administrator serves as the primary point of contact for employees and management regarding workers’ compensation questions, claim status, benefits, leave options, return-to-work matters, and applicable policies and procedures within their assigned caseload.

Knowledge, Skills and Abilities/Management Preferences

Salary Grade Range: $41,206.00 - $72,113.00

Applicants who possess the following skills are preferred:

• Skill in applying, interpreting and communicating Workers’ Compensation regulations, policies, procedures and options.
• Skill in communicating in oral and written form with high levels of confidentiality.
• Experience with developing and tracking the OSHA 300 and 300A logs.

Physical Requirements

General office environment with sedentary work conditions and the ability to move to various facilities to meet with staff. There are some periods of sitting, walking, standing, bending, squatting, etc. There is daily use of computer display terminal. There is some travel involved.

The Posting Will Close At 11:59 P.M. The Night Before The End Date

This Role Is Eligible To Be Hybrid And Requires Onsite Reporting

We Will Be Recruiting For 4 Positions in multiple locations: Lenoir County, Wilson County, Burke County, and Buncombe County

Internal Posting

This Is An Internal Posting Open Only For Current North Carolina State Government Employees, And Eligible RIF Candidates From North Carolina State Government, or Current Temporary Employees.

About the DHHS Division of Human Resources

The DHHS Division of Human Resources is responsible for strategic and tactical human capital management within DHHS including compliance with all federal and state rules and regulations affecting employee relations, recruitment/selection, job evaluation, salary administration, benefits, workers compensation, safety, and core staff development.

About Caswell Development Center

Caswell Developmental Center in Kinston, N.C. is the State Developmental Center for North Carolina’s Eastern region. Caswell provides services and support to individuals with Intellectual and Developmental Disabilities, complex behavioral challenges, and/or medical conditions whose clinical treatment needs exceed the supports currently available in the community.

About Longleaf Neuro-Medical Treatment Center

Longleaf Neuro-Medical Treatment Center (LNMTC) is a state-operated skilled nursing facility that provides comprehensive residential and medical care for adults with severe and persistent mental illness and those diagnosed with Alzheimer’s disease or related dementias. A certified Medicare and Medicaid provider, LNMTC offers 24/7 skilled and intermediate nursing care across four nursing units and a dedicated Alzheimer’s unit.

About Broughton Hospital

Broughton Hospital serves western North Carolina by creating opportunities for individuals to recover from mental illness and substance use disorders by instilling hope, facilitating choice, promoting healing, and supporting their personal journeys of wellness. Committed to a Recovery-Oriented model of care, our staff provide compassionate treatment promoting the dignity of all we serve. Recovery-Oriented Care embraces the reality that individuals who have challenges with mental health and substance use do recover and can lead self-directed lives, striving to reach their full potential. Beyond direct care services, Broughton Hospital serves as a regional educational facility. Professional training is provided with departmental oversight to clinical psychology interns, residents in psychiatry, and pharmacy, dental, medical record, and nursing students.

About Black Mountain Neuro-Medical Treatment Center

Black Mountain Neuro-Medical Treatment Center, located in Western North Carolina, is a specialized state-operated Skilled Nursing Facility certified by the Centers for Medicare and Medicaid Services under the Omnibus Budget Reconciliation Act long term care regulations.

Compensation and Benefits

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for State Benefits

Supplemental Contact Information

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/. DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.

Minimum Education and Experience

• Associate's degree, typically in Human Resources or relevant field from an appropriately accredited institution and 2 years of experience required
• 3 years of progressive experience in Human Resources
• An equivalent combination or education and experience

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.