Workday Platform & Delivery Lead - Impact & Innovation

DraftKings; Boston (MA); On-site; USD 149,000 - 186,000; Full time

Benefits offered by this job

Bonus potential

Equity

Benefits package

Job summary

DraftKings is seeking a Workday Platform & Service Delivery Lead to shape how our People Technology Team delivers Workday across the organization. You will act as the strategic link between internal teams and external Workday partners, guiding priorities, technical solutions, and high-quality delivery while managing budgets and capacity.

You will work with Talent Acquisition Operations, People Operations, and other stakeholders to translate business needs into clear Workday requirements, serve

Qualifications

• At least 5 years of hands-on Workday experience, with deep knowledge of HCM, Recruiting, Payroll, Time and Attendance, and Scheduler.
• Workday HCM and Recruiting certifications are preferred.
• Proven experience managing vendor or contractor relationships, including prioritizing work, monitoring delivery, managing budgets, and maintaining quality standards.
• Strong technical knowledge of Workday configuration and business processes, with the ability to troubleshoot issues and guide technical design decisions.
• Experience building and delivering training programs or translating complex technical concepts into clear, practical guidance for different audiences.
• Strong analytical skills and experience using data and metrics to evaluate performance, identify opportunities, and communicate meaningful insights to leadership.
• Strong organization, prioritization, and program management skills, with the ability to manage vendor relationships, stakeholder requests, and technical work simultaneously.
• Strong stakeholder management, communication, and professional judgment, with the ability to navigate tradeoffs, influence across teams, and communicate effectively with senior leaders.

Responsibilities

• Own the relationship with our Workday consulting partners, setting priorities, communicating requirements and timelines, monitoring delivery, and ensuring work aligns with our standards and roadmap.
• Manage vendor budgets and capacity, balancing incoming requests and priorities to drive high-quality, cost-effective delivery.
• Partner with Talent Acquisition Operations, People Operations, business analysts, and other stakeholders to translate business needs into clear technical requirements and Workday solutions.
• Serve as an internal Workday subject matter expert, troubleshooting day-to-day issues and providing technical guidance across HCM, Recruiting, Payroll, Time and Attendance, and Scheduler.
• Review vendor-built configurations and solutions, guide technical design decisions, and advise stakeholders on Workday capabilities, limitations, and best practices.
• Lead the Workday Empowerment Program, developing training that expands Workday knowledge across Talent Acquisition Operations and People Operations while managing elevated user permissions and access as needed.
• Track, analyze, and communicate Workday performance metrics, delivery progress, risks, and opportunities for improvement to stakeholders and senior leadership.
• Partner with Compliance, Information Technology, and auditors to support Sarbanes-Oxley compliance, maintain control evidence, and complete required audits.

Skills

Vendor management

Stakeholder management

Program management

Workday knowledge

Data-driven decisions

Communication skills

Leadership

Tools

Workday

Job description

DraftKings is seeking a Workday Platform & Service Delivery Lead to shape how our People Technology Team delivers Workday across the organization. You will act as the strategic link between internal teams and external Workday partners, guiding priorities, technical solutions, and high-quality delivery while managing budgets and capacity.

You will work with Talent Acquisition Operations, People Operations, and other stakeholders to translate business needs into clear Workday requirements, serve