Workday Operations Lead: Production & Improvements

Withum; East Brunswick Township (NJ); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Benefits package

Job summary

Withum is seeking a Workday Operations Supervisor to manage day-to-day Workday production, support intake, testing, documentation, and vendor coordination. The role combines hands-on Workday configuration with operational ownership of the support lifecycle.

The candidate will handle routine and moderately complex production issues, maintain procedures and knowledge bases, and participate in release planning and post-production follow-up.

Qualifications

• Bachelor's degree in Business, Human Resources, Information Systems, Finance, or related field preferred; experience can substitute.
• 4–7 years hands-on Workday production support, configuration, testing, and coordination.
• Workday certification or formal training in relevant areas is a plus.

Responsibilities

• Configure and maintain Workday functionality for production needs.
• Troubleshoot production issues, determine root causes and fix or coordinate solutions.
• Own daily Workday support intake, triage, and escalation processes.

Skills

Workday support

Workday configuration

Vendor coordination

Troubleshooting

Education

Bachelor's degree

Tools

Microsoft 365

Excel

Job description

Withum is seeking a Workday Operations Supervisor to manage day-to-day Workday production, support intake, testing, documentation, and vendor coordination. The role combines hands-on Workday configuration with operational ownership of the support lifecycle.

The candidate will handle routine and moderately complex production issues, maintain procedures and knowledge bases, and participate in release planning and post-production follow-up.