Workday HRIS Lead: Integration & Strategy

Remote Worker LTD.; United States; Hybrid; USD 80,000 - 119,000; Full time

Job summary

ICON is a global healthcare intelligence and clinical research organisation seeking a Workday HRIS Lead Specialist. The role focuses on strategy, implementation and optimization of HR technology solutions to support organizational goals and enhance the employee experience.

You will oversee Workday operations, governance, security reviews, and a cross-functional team to drive HRIS initiatives and ensure robust, compliant systems. Travel about 5% may be required.

Qualifications

• Bachelor's degree in information systems, HR, business administration, or a related field, or equivalent experience.
• Extensive experience in HR technology management, including implementation and oversight of Workday.
• Strong strategic thinking and able to align technology with business goals.
• Excellent communication and leadership abilities, with experience managing teams and cross-functional projects.
• Willingness to travel as required (approximately 5%).

Responsibilities

• Act as escalation point for complex Workday L2/L3 cases across HCM, Recruiting, Compensation, Absence and Integrations
• Manage direct escalations from Tier 1 analysts and HR/TA stakeholders on urgent or sensitive cases
• Provide decisioning and risk management for high-impact issues affecting hiring, pay or executive populations
• Oversee HRIS backlog prioritisation and recurring refinement forums
• Ensure documentation and governance controls are in place
• Provide day-to-day leadership and support to the functional HRIS team across HCM, Recruiting, Compensation and Absence
• Act as first point of contact for complex functional or technical queries where analysts require confirmation or direction
• Support the team in assessing requirements, options and impacts before configuration changes are made
• Guide next steps on configuration for Change Requests (CRs) and project work, including tenant strategy
• Help shape and validate configuration approaches to ensure they align to global design, governance standards and downstream impacts
• Remove blockers by advising on sequencing, dependencies, testing approach and stakeholder alignment
• Coordinate SOW preparation, internal approvals and VP signature routing via DocuSign
• Liaise with Procurement and Legal to ensure commercial and contractual compliance
• Maintain oversight of active AMS and project SOWs
• release impact assessment
• change gating/evidence
• deployment coordination
• post-release stabilization
• Responsible for BAU delivery (e.g. performance review, compensation cycles and benefit enrollment events)
• Working with cross functional teams to ensure all security related requirements are fully analysed and appropriate checks and balances applied.
• Facilitating weekly team and quarterly SLT governance forums.

Skills

HRIS management

Workday

Leadership

Stakeholder management

Strategic thinking

Communication

Education

Bachelor's degree (information systems, HR, business administration or related)

Tools

Workday

Job description

ICON is a global healthcare intelligence and clinical research organisation seeking a Workday HRIS Lead Specialist. The role focuses on strategy, implementation and optimization of HR technology solutions to support organizational goals and enhance the employee experience.

You will oversee Workday operations, governance, security reviews, and a cross-functional team to drive HRIS initiatives and ensure robust, compliant systems. Travel about 5% may be required.