Work Study - Student Accounts Assistant

Des Moines Area Community College; Ankeny (IA); On-site; USD 17,000 - 19,000; Part time

Job summary

Des Moines Area Community College is seeking a Work Study for the Student Accounts team. This part-time role supports processing payments, handling inquiries, and assisting at the front desk to help students manage their accounts with confidentiality and reliability.

The position offers a flexible schedule of 20 hours per week, typically 7:30am–4:30pm, with work that provides exposure to bookkeeping and accounting tasks within the Student Accounts office.

Qualifications

• Must be proficient with computers and Microsoft Office applications.
• Must be able to keep information confidential.
• Must be an effective communicator with the ability to work with others.
• Must be dependable and able to work an established schedule.

Responsibilities

• Process and apply payments to student accounts.
• Review returned checks and direct funds/refunds as necessary.
• Review mail and other received items and distribute to the appropriate Student Accounts personnel.
• Work at the front desk and assist with student questions and requests.
• Direct students to the correct specialist as needed.
• Gain exposure to bookkeeping, accounting, and related processes.

Skills

Proficiency with computers

Microsoft Office

Effective communication

Confidentiality

Dependable

Job description

THIS VACANCY REQUIRES:

• A complete DMACC Employment Application in English (personal information,educational history, employment history, and supplemental questions).Incomplete applications and/or “See Resume” will not be accepted.
• Attachment of transcripts to your electronic application (if required).Transcripts must include the applicant’s name and degrees conferred.Scans, photos, or unofficial copies are acceptable. Official transcriptswill be collected upon hire (if applicable).

Must be legally eligible to work in the United States without employer sponsorship.

Position Information

Job Title

Work Study - Student Accounts Assistant

Job Number 27-W42

Employment Date As soon as possible.

Job Category Student Positions

Salary Information

$12.50 per hour.

Job Summary

The work study program provides funds for part-time employment to help students finance the costs of postsecondary education. The program encourages community service work and work related to the student’s course of study. The program is designed to provide students with an opportunity for employment arranged around class schedules, while providing essential services to the College and the community.

Essential Functions

Process and apply payments to student accounts. Review returned checks and direct funds/refunds as necessary. Review mail and other received items and distribute to the appropriate Student Accounts personnel. Work with Student Accounts specialists to generate and review department reports. Work at the front desk and assist with student questions and requests. Direct students to the correct specialist as needed. Student will gain exposure to processes in bookkeeping, accounting, regulation, and other applicable specialties. Other duties as assigned.

Required Qualifications

Must be proficient with computers and Microsoft Office applications. Must be able to keep information confidential. Must be an effective communicator with the ability to work with others. Must be dependable and able to work an established schedule.

Work Schedule

20 hours per week between the hours of 7:30am – 4:30pm Monday – Friday.

Posting Date

09/01/2026

Deadline for Submitting Applications

04/05/2027

Open Until Filled

No

EEO and Discrimination Policy

Des Moines Area Community College shall not engage in nor allow discrimination covered by law against any person, group or organization. This includes in its programs, activities, employment practices, or hiring practices, and harassment or discrimination based on race, color, national origin, creed, religion, sex, sexual orientation, gender identity, age, disability, genetic information (in employment) and actual or potential parental, family or marital status. Veteran status in educational programs, activities, employment practices, or admission procedures is also included to the extent covered by law.

Individuals who believe they have been discriminated against may file a complaint through the College Discrimination Complaint Procedure. Complaint forms may be obtained from the Executive Campus Dean’s office, the Executive Academic Deans’ office, the Judicial Officer, or the EEO /AA Officer, Human Resources https://www.dmacc.edu/hr/index.html.

ADA questions and concerns may be directed to the Section 504/ ADA Coordinator at 2006 S. Ankeny Blvd, Bldg 6, Ankeny, IA 50023, phone [phone], [e-mail].

Questions or complaints about this policy may be directed to the Director of the Office for Civil Rights, U.S. Department of Education, Cesar E. Chavez Memorial Building, 1244 Speer Boulevard, Suite 310, Denver, CO 80204-3582, Telephone: [phone], FAX : [phone], TDD 800-877-8339, Email: OCR [e-mail].