Work Study School of Hospitality

Lackawanna College; Scranton (Lackawanna County); On-site; USD 179,000 - 193,000; Part time

Job summary

Lackawanna College seeks a part-time work-study assistant to support staff in the designated department. The role involves everyday office tasks, event prep, and front-desk coverage, while maintaining confidentiality under FERPA.

You will help with general administrative duties, guest services, and campus dining area support, working about 10 hours weekly. Supervisors will designate off-campus dates as needed.

Qualifications

• Proficient interpersonal communication skills.
• Maintain confidentiality, as defined by FERPA (34 CFR Part 99).
• Ability to work independently.
• Ability to organize, prioritize, and maintain office records and information.
• Exhibit empathy and a guest-centered attitude.

Responsibilities

• General administrative tasks: Filing and organization.
• Typing and note taking; answering phones; taking messages; preparing mailing.
• Supervising the front desk; preparing materials for events.
• General FOH tasks: setup and breakdown of dining area; serve food & drinks to guests.
• Greet and seat guests.

Skills

Interpersonal communication

Maintain confidentiality (FERPA)

Ability to work independently

Organize and maintain office records

Empathy / guest-centered attitude

Job description

This is a part-time, on average 10 hours per week, position. As a work study, assistance will be provided within this designated department to college staff, and peers. With confidentiality in mind, information will be shared with the correct parties and will work as a member of the team to increase coverage of the office as well as support the department through work on day-to-day tasks as well as projects or initiatives.

• Proficient interpersonal communication skills.
• Maintain Confidentiality, as defined by Family Educational Rights and Privacy Act (FERPA)
  • 34 CFR Part 99
• Ability to work Independently
• Ability to organize, prioritize, and maintain office records and information.
• Exhibit empathy and a guest-centered attitude.

Primary Responsibilities:

• General administrative tasks such as:
  • Filing and Organization
  • Typing and Note Taking
  • Answering Phones
  • Taking Messages
  • Preparing Mailing
  • Supervising the front desk
  • Preparing materials for events
• General FOH tasks such as:
  • Setup and Breakdown of dining area
  • Serve Food & Drinks to 409 Guests
  • Greet and seat guests

Pay:

• $13.00 / hour

Hours:

• 10 hours per week between 8am and 11 pm. *Unless otherwise authorized*
• Off campus dates and times designated by your supervisor as needed.