Work Study School of Hospitality

ADP, Inc.; Scranton (Lackawanna County); On-site; USD 17,000 - 19,000; Part time

Job summary

ADP, Inc. is seeking a part-time work-study assistant to support the department with day-to-day tasks and projects. The role involves general administrative duties, greeting guests, answering phones, and assisting with events.

You will work about 10 hours per week, with shifts between 8 am and 11 pm, and maintain confidentiality under FERPA. This position offers a hands-on campus service experience and exposure to front-of-house operations.

Qualifications

• Strong interpersonal and communication skills.
• Maintain FERPA confidentiality.
• Ability to work independently and organize tasks.
• Guest-centered attitude.

Responsibilities

• Filing and organizing office records.
• Typing, note taking, and answering phones.
• Taking messages and preparing mailings.
• Supervising the front desk.
• Preparing materials for events.
• Setup and breakdown of dining area.
• Serve food & drinks to guests.
• Greet and seat guests.

Skills

Interpersonal communication

Confidentiality

Independence

Organization

Empathy

Job description

This is a part-time, on average 10 hours per week, position. As a work study, assistance will be provided within this designated department to college staff, and peers. With confidentiality in mind, information will be shared with the correct parties and will work as a member of the team to increase coverage of the office as well as support the department through work on day-to-day tasks as well as projects or initiatives.

• Proficient interpersonal communication skills.
• Maintain Confidentiality, as defined by Family Educational Rights and Privacy Act (FERPA)
  • 34 CFR Part 99
• Ability to work Independently
• Ability to organize, prioritize, and maintain office records and information.
• Exhibit empathy and a guest-centered attitude.

Primary Responsibilities:

• General administrative tasks such as:
  • Filing and Organization
  • Typing and Note Taking
  • Answering Phones
  • Taking Messages
  • Preparing Mailing
  • Supervising the front desk
  • Preparing materials for events
• General FOH tasks such as:
  • Setup and Breakdown of dining area
  • Serve Food & Drinks to 409 Guests
  • Greet and seat guests

Pay:

• $13.00 / hour

Hours:

• 10 hours per week between 8am and 11 pm. *Unless otherwise authorized*
• Off campus dates and times designated by your supervisor as needed.