Work-Study Eligible Financial Aid Front Desk Assistant

VILLANOVA UNIVERSITY; Villanova (Delaware County); On-site; USD 11,365 - 16,186; Part time

Job summary

VILLANOVA UNIVERSITY is looking for a Student Peer Assistant to provide essential support in customer service and clerical assistance for the Office of Financial Assistance. Responsibilities include answering phones, greeting visitors, and addressing financial aid inquiries.

The position requires eligible Federal Work-Study students and offers shifts between 8:30 a.m. and 4:30 p.m. on ten hours per week. Confidentiality and appropriate office attire are essential.

Qualifications

• Only eligible Federal Work-Study students may apply.
• Wear appropriate attire for an office setting.
• Arrive on time for scheduled shifts and obtain a replacement from other office peers if unable to work a shift.

Responsibilities

• Provide support in customer service and clerical assistance for the Office of Financial Assistance.
• Answer phones, return calls to students and parents, retrieve phone messages, and greet visitors.
• Answer general financial aid questions.

Job description

VILLANOVA UNIVERSITY is looking for a Student Peer Assistant to provide essential support in customer service and clerical assistance for the Office of Financial Assistance. Responsibilities include answering phones, greeting visitors, and addressing financial aid inquiries.

The position requires eligible Federal Work-Study students and offers shifts between 8:30 a.m. and 4:30 p.m. on ten hours per week. Confidentiality and appropriate office attire are essential.