Peer Assistant

PeopleAdmin, Inc.; United States; On-site; USD 11,000 - 16,000; Full time

Job summary

Villanova University is seeking a Peer Assistant in the Technology Services Building to support the Office of Financial Assistance. This student position is limited to FEDERAL Work-Study eligible students and requires availability during standard office hours.

Duties include answering phones, returning calls from students and parents, greeting visitors, and providing general financial aid information. Work hours are Monday–Friday, with the posted shift schedule and a wage of $10.00 per hour.

Qualifications

• Only eligible FEDERAL Work-Study students may apply.
• Wear appropriate attire for office setting.
• Arrive on/time for shift schedule and obtain a replacement from other office Peers if unable to work a shift.

Responsibilities

• Provide support in key areas of customer service and clerical assistance for the office. Duties include: answering phones & returning calls to students and parents, retrieving phone messages from voice mail, greeting visitors to the office and answering general financial aid questions for students and parents.

Job description

Peer Assistant

Position Information
Posting Number: 20245288V
Position Title: Peer Assistant
Posting Type: Student
Hours/week: 10
Eligibility: Work Study ONLY
Semester: 2025-2026 Academic Year
Location: Technology Services Building
Detailed Work Schedule: Must have FEDERAL WORK - STUDY eligibility (not just student employment)
Work Hours: During Office Hours: Monday thru Friday – 8:30 a.m. until 5:00 p.m.
Number of positions: 3
Department: 295-Office of Financial Assistance
Contact Name: Marykay Klara
Contact Phone/Extension: 610-519-7933

Job Description Summary: Provide support in key areas of customer service and clerical assistance for the office. Duties include: answering phones & returning calls to students and parents, retrieving phone messages from voice mail, greeting visitors to the office and answering general financial aid questions for students and parents.

• Only eligible FEDERAL Work-Study students may apply.
• Wear appropriate attire for office setting.
• Arrive on/time for shift schedule and obtain a replacement from other office Peers if unable to work a shift.

• Hours Available: Any time Mondays; Only Morning Hours on Tuesdays/Wednesdays/Thursdays/Fridays
• Able to work during fall, winter and spring breaks preferred but not required.
• Discreet confidentiality a must.

Physical Demands Summary:
Wage Rate: $10.00 per hour
Closing Date (11:59pm ET): 11/29/2025
Open Until Filled: Yes

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• * Are you currently a registered Villanova student?
  • Yes
  • No
• * Are you eligible for work study?
  • Yes
  • No
  • I don't know
• * What is your availability? (days and times)

  (Open Ended Question)

• * Have you ever worked on campus before? If “Y”, what department and semester/year?

  (Open Ended Question)

Optional Applicant Documents:

• Required Documents
• Resume / Curriculum Vitae
• Optional Documents