Student Peer Assistant

VILLANOVA UNIVERSITY; Villanova (Delaware County); On-site; USD 11,365 - 16,186; Part time

Job summary

VILLANOVA UNIVERSITY is looking for a Student Peer Assistant to provide essential support in customer service and clerical assistance for the Office of Financial Assistance. Responsibilities include answering phones, greeting visitors, and addressing financial aid inquiries.

The position requires eligible Federal Work-Study students and offers shifts between 8:30 a.m. and 4:30 p.m. on ten hours per week. Confidentiality and appropriate office attire are essential.

Qualifications

• Only eligible Federal Work-Study students may apply.
• Wear appropriate attire for an office setting.
• Arrive on time for scheduled shifts and obtain a replacement from other office peers if unable to work a shift.

Responsibilities

• Provide support in customer service and clerical assistance for the Office of Financial Assistance.
• Answer phones, return calls to students and parents, retrieve phone messages, and greet visitors.
• Answer general financial aid questions.

Job description

Student Peer Assistant

Position Summary: Provide support in key areas of customer service and clerical assistance for the Office of Financial Assistance. Duties include answering phones, returning calls to students and parents, retrieving phone messages from voicemail, greeting visitors, and answering general financial aid questions.

Qualifications

• Only eligible Federal Work-Study students may apply.
• Wear appropriate attire for an office setting.
• Arrive on time for scheduled shifts and obtain a replacement from other office peers if unable to work a shift.

Additional Information

• Hours available: Shifts from 8:30 a.m. to 4:30 p.m. Any time during this window.
• Ability to work during fall, winter, and spring breaks preferred but not required.
• Available to work for Admitted Prospective Student Candidate Day.
• Discretionary confidentiality is required.

Working Conditions

Physical demands summary: None specified.

Compensation

Wage: $10.00 per hour.

Posting Details

Position Number: 20260227V
Location: Kintsuba Hall
Department: Office of Financial Assistance (295)
Number of positions: 1
Work hours: 10 per week
Eligibility: Work Study Only
Academic Year: 2026-2027
Contact: Marykay Klara (610-519-7933)

Closing Date

05/14/2027 11:59 PM ET. Open until filled.