Work Management Coordinator

Insight Global; United States; Remote; USD 60,000 - 70,000; Full time

Job summary

Insight Global is seeking a Work Management Coordinator to support knowledge management, process documentation, and training coordination in a flexible remote-capable role in the United States.

The ideal candidate will develop and maintain SOPs, user guides, and knowledge-base content, while coordinating with stakeholders across multiple departments. Strong writing and organizational skills are essential for success.

Qualifications

• Experience managing knowledge bases, training programs, or SOPs.
• Ability to document processes clearly with user guides or knowledge content.
• Strong writing skills for technical and instructional material.
• Experience coordinating across departments and locations.
• Familiarity with workflow or content management platforms.

Skills

Knowledge management

Training coordination

SOP/documentation

Technical writing

Operations coordination

Stakeholder coordination

Written and verbal communication

Organizational skills

Tools

Smartsheet

ProProfs

SharePoint

Confluence

Job description

We're hiring: Work Management Coordinator | Remote Flexibility | $60K–$70K+

I'm looking for a Work Management Coordinator to join a growing engineering organization supporting its knowledge management and process documentation efforts.

This role is a great fit for someone with experience in:

Experience in one or more of the following areas:

• Knowledge management
• Training or learning coordination
• SOP/process documentation
• Technical writing
• Operations/process coordination
• Experience developing or maintaining SOPs, process documentation, training materials, user guides, or knowledge-base content.
• Experience with a work management or content management platform such as Smartsheet, ProProfs, SharePoint, or Confluence.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to coordinate with stakeholders across multiple departments and locations.
• Strong follow-through and ability to independently manage multiple priorities.

Bonus: Experience within utilities, power distribution, engineering, or Duke Energy environments.

Remote flexibility: with office access preferred near Charlotte, Raleigh, Greenville, Maitland, Tampa, Cincinnati, or Indianapolis

If your background is in knowledge management, training coordination, instructional design, process coordination, technical writing, or operations, I'd be interested in connecting.