Work From Home Bilingual Spanish Fraud Specialist $18.00 per hour

Global Payments; Pearland (TX); Remote; USD 36,000 - 42,000; Full time

Job summary

A leading payment solutions provider is seeking a Bilingual Spanish Fraud Specialist to join their remote team. In this role, you will handle customer inquiries and payment-related requests, ensuring high-quality service and problem resolution. This position offers a competitive hourly wage and opportunities for advancement in a supportive environment focused on employee development.

Benefits

Comprehensive benefits package

Career advancement opportunities

Supportive work environment

Qualifications

• Must be bilingual in Spanish and English.
• Minimum of 12 months contact center or Work from Home experience.
• Availability for mid to late shifts and weekends.

Responsibilities

• Respond to customer inquiries via telephone.
• Handle basic payment and account-related requests.
• Log data accurately into client systems.

Skills

Bilingual (Spanish and English)

Problem Solving

Customer Service

Education

High School Diploma or Equivalent

Job description

Work From Home Bilingual Spanish Fraud Specialist $18.00 per hour

Employer Industry: Payment Solutions

Why consider this job opportunity:
- Salary up to $18.00 per hour, including a 20% language differential
- Opportunity for career advancement within a leading payment solutions provider
- Eligible for primarily remote work within the United States
- Comprehensive benefits package including medical, dental, vision care, and retirement options
- Supportive work environment with a focus on employee recognition and development
- Chance to work with a diverse team and make an impact on customer satisfaction

What to Expect (Job Responsibilities):
- Respond to customer inquiries via telephone, providing problem resolution in line with service standards
- Handle basic payment and account-related requests, including card activations and updates
- Enter required data into client systems and databases accurately
- Build knowledge of products, policies, and procedures for a limited number of clients
- Escalate unresolved customer issues to more experienced representatives or relevant departments

What is Required (Qualifications):
- High School Diploma or Equivalent
- Minimum of 12 months of recent contact center or Work from Home experience
- Must be bilingual in Spanish and English
- Availability for a work schedule that may include mid to late shifts and weekends
- Ability to complete a background check, including criminal and credit checks

How to Stand Out (Preferred Qualifications):
- Experience in customer service or payment solutions industries
- Familiarity with navigating computerized data entry systems
- Strong problem-solving skills and ability to analyze customer needs
- Prior experience working in a remote environment

#PaymentSolutions #CustomerService #RemoteWork #CareerOpportunity #BilingualJobs

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

About the company

Global Payments Inc. is an American company providing financial technology services globally.

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at [e-mail] or 407-000-0000.

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report . NYC applicants may request an alternative process or accommodation at [e-mail] or 407-000-0000.