WMS & DCS Solutions Lead for Global Fulfillment Ops

TikTok; Fontana (CA); On-site; USD 143,000 - 245,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid parental leave

Paid time off and holidays

Job summary

TikTok Shop is seeking a WMS Product Solution & Operations Manager to lead design and rollout of warehouse systems. You will partner with Operations, Product, and Engineering to implement scalable solutions across multiple regions and sites.

Responsibilities include site launches, readiness, UAT, and on-site training, with a focus on optimizing warehouse efficiency, cost performance, and continuous product enhancements for diverse markets.

Qualifications

• Bachelor's degree or above in a related field as listed in the requirements.
• 5+ years of experience in warehouse management, supply chain systems, or solution design.
• Strong understanding of warehouse operations and WMS basics.
• Analytical mindset with data-driven decision making and cross-functional project experience.
• Excellent communication and stakeholder management across teams.

Responsibilities

• Lead design, rollout, and optimization of WMS and DCS across regions.
• Drive site launches with system implementation, readiness, and UAT training.
• Collaborate with Operations, Product, Engineering, and regional teams.
• Provide frontline operational support and issue resolution.
• Use data to identify optimization opportunities and cost improvements.
• Translate needs into scalable platform capabilities for multiple markets.

Skills

WMS expertise

DCS knowledge

Data analysis

Project management

Cross-functional collaboration

Stakeholder management

Operations understanding

Education

Bachelor's degree in Supply Chain Management

Tools

WMS

DCS

Job description

TikTok Shop is seeking a WMS Product Solution & Operations Manager to lead design and rollout of warehouse systems. You will partner with Operations, Product, and Engineering to implement scalable solutions across multiple regions and sites.

Responsibilities include site launches, readiness, UAT, and on-site training, with a focus on optimizing warehouse efficiency, cost performance, and continuous product enhancements for diverse markets.