Wireless Tech Sales Associate

T-Mobile; Odessa (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k)

Stock grants

Paid time off

Paid holidays

Parental leave

Family-building benefits

Tuition assistance

Job summary

T-Mobile is seeking a Mobile Associate to assist customers in selecting and explaining technology and service options in a fast-paced retail environment.

The role emphasizes building product knowledge, using digital tools to showcase plans, and delivering exceptional customer experiences. Candidates should have a high school diploma and retail sales exposure; on-the-job training and full-time schedules may apply.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience in retail preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Mobile Associate to assist customers in selecting and explaining technology and service options in a fast-paced retail environment.

The role emphasizes building product knowledge, using digital tools to showcase plans, and delivering exceptional customer experiences. Candidates should have a high school diploma and retail sales exposure; on-the-job training and full-time schedules may apply.