Wireless Store Manager — Lead, Coach & Grow Sales

Cricket Wireless LLC.; Glen Burnie (MD); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive paid time-off

Medical coverage with monthly option

Phone service discounts

Development and growth opportunities

Equal Employment Opportunity Employer

Job summary

Talk4less Wireless in Glen Burnie, MD is seeking a Retail Store Manager to oversee daily operations and staffing. You will lead the sales floor, coach staff, hire and train, and ensure Cricket standards in merchandising.

The role emphasizes customer service, upselling, and community engagement, with incentive bonuses tied to store goals and performance. Previous retail management experience is valued, along with strong communication skills.

Qualifications

• 1-2 years of management experience in retail or customer-focused environments.
• Excellent written and verbal communication skills.
• Strong organizational and leadership abilities; ability to recruit and train staff.
• Bilingual in Spanish and English preferred.

Responsibilities

• Open/close store, staffing, and ensure service levels.
• Lead sales floor, coach employees, and drive performance goals.
• Hire, train, and develop sales staff on products and processes.
• Maintain visual merchandising and compliance with Cricket standards.
• Engage with community events and local marketing activities.

Skills

Customer service

Sales leadership

Staffing & scheduling

Communication

Bilingual Spanish/English

Education

HS diploma or GED

College degree preferred

Tools

PC Windows applications

Job description

Talk4less Wireless in Glen Burnie, MD is seeking a Retail Store Manager to oversee daily operations and staffing. You will lead the sales floor, coach staff, hire and train, and ensure Cricket standards in merchandising.

The role emphasizes customer service, upselling, and community engagement, with incentive bonuses tied to store goals and performance. Previous retail management experience is valued, along with strong communication skills.