Wireless Store Leader: Drive Sales & Service Excellence

OSL Retail Services; Livonia (MI); In loco; USD 50.000 - 65.000; Tempo pieno

Vantaggi offerti da questo lavoro

Base salary + commissions

Quarterly bonuses

Employee discounts

RRSP matching

Paid vacation

Training and development

Employee Assistance Program

Descrizione del lavoro

OSL Retail Services in Michigan is seeking a Wireless Sales Manager to lead a high-energy wireless kiosk team. You will drive sales targets, coach associates, and ensure top-tier customer service in a dynamic retail environment.

Reporting to the District Manager, you will optimize operations, manage inventory, and coordinate with marketing to execute promotions. Competitive base plus commissions and bonuses support growth and advancement within a people-first culture.

Competenze

• Retail management experience in wireless or electronics.
• Proven ability to drive team performance and sales results.
• Strong communication and presentation skills for leadership and customer interactions.
• Excellent customer service with proactive approach and problem-solving.
• Physical ability to lift 30–50 pounds and stand for extended periods.

Mansioni

• Oversee daily wireless department operations and service delivery.
• Supervise and schedule sales associates; conduct training and evaluations.
• Drive sales targets through coaching and strategy implementation.
• Maintain product knowledge and keep the team informed.
• Monitor inventory and ensure proper stocking and display.
• Handle customer inquiries and resolve issues to maintain satisfaction.
• Lead regular team meetings on targets, promos, and changes.
• Analyze sales, forecast trends, and adjust strategies accordingly.
• Coordinate with marketing on promotions and initiatives.
• Ensure policy compliance and manage department budget.
• Maintain clean, organized sales area and report results to management.
• Perform additional duties as needed.

Conoscenze

Leadership

Sales proficiency

Communication

Customer service

Problem-solving

Attention to detail

Team motivation

Adaptability

Descrizione del lavoro

OSL Retail Services in Michigan is seeking a Wireless Sales Manager to lead a high-energy wireless kiosk team. You will drive sales targets, coach associates, and ensure top-tier customer service in a dynamic retail environment.

Reporting to the District Manager, you will optimize operations, manage inventory, and coordinate with marketing to execute promotions. Competitive base plus commissions and bonuses support growth and advancement within a people-first culture.