Mobile Sales Associate — Start a Wireless Career

T-MOBILE USA, Inc.; Walnut Creek (CA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

12 paid holidays

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to join our Retail Team of Experts. You will learn to educate customers, demonstrate the latest devices and services, and build lasting relationships in a fast-paced store environment.

This entry-level role emphasizes training and skill-building, with opportunities to advance to Mobile Expert as you gain product knowledge and sales proficiency. Annual incentives and stock programs illustrate our commitment to employee growth.

Qualifications

• High School Diploma/GED is required.
• At least 6 months of customer service and/or sales experience in a retail environment is preferred.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Assist customers and sell products, providing a world-class experience and building loyalty.
• Demonstrate devices and services, educate customers, and suggest tailored solutions.
• Collaborate with team members to ensure a seamless customer journey from shopping to post‑sale support.

Skills

Customer service

Sales

Communication

Teamwork

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to join our Retail Team of Experts. You will learn to educate customers, demonstrate the latest devices and services, and build lasting relationships in a fast-paced store environment.

This entry-level role emphasizes training and skill-building, with opportunities to advance to Mobile Expert as you gain product knowledge and sales proficiency. Annual incentives and stock programs illustrate our commitment to employee growth.