Wireless Retail Advisor: Tech Solutions & Growth

T-Mobile; Fall River (MA); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Paid holidays

Job summary

T-Mobile is hiring for a Mobile Associate role in a fast-paced retail setting. You will engage customers, showcase wireless technology and service plans, and guide them through the shopping journey with a focus on personalized solutions.

Required is a High School Diploma or GED with 6 months of customer service or sales experience preferred. Training and benefits are provided to support your growth at T-Mobile.

Qualifications

• High School Diploma or GED required.
• 1) 6 months of customer service or sales experience preferred in a retail environment.
• Commitment to learning and applying product knowledge to help customers.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless tech innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and team initiatives.
• Perform other duties/projects as assigned by management.

Skills

Communication

Customer Service

Sales

Customer Problem Solving

Change Agility

Multitasking

Engaging People

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile is hiring for a Mobile Associate role in a fast-paced retail setting. You will engage customers, showcase wireless technology and service plans, and guide them through the shopping journey with a focus on personalized solutions.

Required is a High School Diploma or GED with 6 months of customer service or sales experience preferred. Training and benefits are provided to support your growth at T-Mobile.