Wireless Sales & Tech Advisor

T-Mobile; Evanston (WY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) plan

Employee stock grants

Paid time off

Paid holidays

Tuition assistance

Stock purchase plan

Job summary

T-Mobile is hiring for a Mobile Associate to engage customers and tailor technology and service solutions in a fast-paced retail setting. You will build product knowledge, demonstrate options, and guide customers through their shopping journey with a focus on satisfaction and loyalty.

The role requires good communication, problem solving, and teamwork, with on-the-job training and opportunities for incentive-based rewards. Benefits and paid holidays support a stable career path.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a Retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile is hiring for a Mobile Associate to engage customers and tailor technology and service solutions in a fast-paced retail setting. You will build product knowledge, demonstrate options, and guide customers through their shopping journey with a focus on satisfaction and loyalty.

The role requires good communication, problem solving, and teamwork, with on-the-job training and opportunities for incentive-based rewards. Benefits and paid holidays support a stable career path.