Wireless Sales Team Lead — Grow & Inspire Mobile Experts

OSL Retail Services; Manheim Township (PA); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Full health coverage

Dental coverage

Employee referral program

On-the-job training

Job summary

OSL Retail Services in Manheim Township, PA, is seeking a Wireless Sales Manager / Team Lead to develop a skilled Mobile Experts team and deliver outstanding personalized experiences to customers. You will drive sales, coach staff, and coordinate staffing across stores to meet KPI targets.

This role requires 1+ years in management, willingness to work days, evenings, weekends, and travel to stores. A vehicle is preferred.

Qualifications

• 1+ years' experience in a management role.
• Full-time availability, including days, evenings, and weekends.
• Own a vehicle and be able to travel to your store(s).
• Understanding of sales and customer service fundamentals.
• Track record of leading teams who exceeded sales targets and quotas.

Responsibilities

• Drive sales excellence by understanding customer needs and providing tailored product solutions
• Lead, coach, motivate, and manage the performance goals of team members
• Collaborate with leadership on strategic action plans to support KPIs
• Achieve set OSL Targets and Key Performance Indicators (KPIs)
• Coordinate weekly team schedules to secure sufficient staffing across all stores
• Train teams on all operational guidelines, carriers, and product knowledge
• On-board/off-board all employees
• Participate in all required training, including personal and professional development
• Contribute to sales initiatives and work side by side with your team when needed

Skills

Team leadership

Customer service

Sales coaching

KPI management

Staff scheduling

Training

Store operations

Job description

OSL Retail Services in Manheim Township, PA, is seeking a Wireless Sales Manager / Team Lead to develop a skilled Mobile Experts team and deliver outstanding personalized experiences to customers. You will drive sales, coach staff, and coordinate staffing across stores to meet KPI targets.

This role requires 1+ years in management, willingness to work days, evenings, weekends, and travel to stores. A vehicle is preferred.