Wireless Sales Manager - Lead High-Energy Retail Team

OSL Retail Services; Ohio; On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Daily pay access

Wisely card

Discount programs

LMS training

Educational partnerships

Job summary

OSL Retail Services is seeking a Wireless Sales Manager to lead a wireless department, coach a team of sales associates, and drive outstanding customer experiences and revenue growth in a fast-paced retail setting.

The role requires strong leadership, wireless product knowledge, and a proven ability to execute sales strategies while maintaining store standards and budget controls. This position offers a full-time schedule and opportunities for professional development.

Qualifications

• Retail management experience in wireless or electronics.
• Demonstrated ability to drive team performance, sales results and service quality.
• Strong communication and presentation skills, essential for leadership and customer interactions.
• Excellent customer service skills with proactive approach, attention to detail, and problem-solving capabilities.
• Physical ability to lift 30-50 pounds.
• Capability to stand or walk for extended periods during shifts.

Responsibilities

• Oversee daily operations of the wireless department, ensuring smooth service delivery.
• Manage and supervise a team of sales associates, including scheduling, training, and performance evaluation.
• Drive sales targets and performance goals by motivating the team and implementing effective strategies.
• Maintain in-depth knowledge of all products and services and ensure the team is well informed.
• Monitor inventory levels and ensure products are stocked and displayed per standards.
• Oversee customer inquiries, resolve issues, and ensure high customer satisfaction.
• Conduct regular team meetings to update staff on targets, promotions and changes.
• Analyze sales figures, forecast future sales, and adapt strategies to market trends.
• Coordinate with marketing to implement promotional campaigns and initiatives.
• Ensure compliance with company policies and legal regulations.
• Manage department budget including labor costs and supplies.
• Maintain cleanliness and organization of the sales area.
• Report to upper management on sales results and department performance.
• Other duties as needed.

Skills

Leadership

Technical Acumen

Sales Proficiency

Customer Focus

Communication Skills

Problem-Solving

Adaptability

Organizational Skills

Job description

OSL Retail Services is seeking a Wireless Sales Manager to lead a wireless department, coach a team of sales associates, and drive outstanding customer experiences and revenue growth in a fast-paced retail setting.

The role requires strong leadership, wireless product knowledge, and a proven ability to execute sales strategies while maintaining store standards and budget controls. This position offers a full-time schedule and opportunities for professional development.