Wireless Sales Team Lead

OSL Retail Services; Norristown (Montgomery County); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

On-the-job training

Career advancement

Employee referral program

Job summary

OSL Retail Services in Norristown, PA is hiring a Team Lead to elevate sales performance across our mobile expert teams. You will hire, train, and coach staff, set performance goals, and align daily activities with company KPIs.

The role requires full-time availability including evenings and weekends, the ability to lift up to 50 pounds, and travel to multiple stores as needed. We offer comprehensive benefits and career growth within a diverse, inclusive workplace.

Qualifications

• 1+ years' experience in a management role.
• Experience leading teams to meet sales targets.
• Understanding of sales and customer service fundamentals.

Responsibilities

• Drive sales excellence by understanding customer needs and providing tailored product solutions.
• Lead, coach, motivate, and manage the performance goals of team members.
• Collaborate with leadership on strategic action plans to support KPIs.
• Achieve set OSL Targets and Key Performance Indicators (KPIs).
• Coordinate weekly team schedules to secure sufficient staffing across all stores.
• Train teams on all operational guidelines, carriers, and product knowledge.
• On-board/off-board all employees.
• Participate in all required training, including personal and professional development.
• Contribute to sales initiatives and work side by side with your team when needed.

Skills

People management

Sales leadership

Customer service

Team coaching

Store operations

Job description

OSL Retail Services in Norristown, PA is hiring a Team Lead to elevate sales performance across our mobile expert teams. You will hire, train, and coach staff, set performance goals, and align daily activities with company KPIs.

The role requires full-time availability including evenings and weekends, the ability to lift up to 50 pounds, and travel to multiple stores as needed. We offer comprehensive benefits and career growth within a diverse, inclusive workplace.