Wireless Sales & Customer Experience Specialist

Arch Telecom; Burlingame (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

ESOP

Uncapped commission

Health benefits

Employee discounts

Job summary

Arch Telecom is seeking energetic Wireless Retail Associates in Burlingame, CA. You’ll learn to deliver best-in-class customer service, demonstrate the latest mobile devices, and recommend plans that fit each customer’s lifestyle.

This role offers a path to promotion after training, with a team-driven, fast-paced environment. You will build product knowledge, engage with customers, and help them complete purchases while supporting peers and store goals.

Qualifications

• 1–2 sentences of customer interaction experience required.
• Strong communication and interpersonal skills to educate customers.

Responsibilities

• Help customers in-store and online to select devices and service plans.
• Demonstrate products and features, answering questions and addressing concerns.
• Guide customers through the buying process and complete transactions.
• Build relationships with customers to drive loyalty and repeat business.
• Collaborate with team members to deliver a seamless shopping experience.

Skills

Customer service

Sales

Communication

Teamwork

Education

High school diploma or GED

Tools

POS system

Job description

Arch Telecom is seeking energetic Wireless Retail Associates in Burlingame, CA. You’ll learn to deliver best-in-class customer service, demonstrate the latest mobile devices, and recommend plans that fit each customer’s lifestyle.

This role offers a path to promotion after training, with a team-driven, fast-paced environment. You will build product knowledge, engage with customers, and help them complete purchases while supporting peers and store goals.