Mobile Solutions Advisor - Store-in-Store

T-Mobile US Inc.; Toa Baja (PR); Presencial; USD 23.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual stock grant

Employee stock purchase plan

Puerto Rico Tax-Deferred Savings Plan

Money coaches

Descripción de la vacante

T-Mobile USA is hiring Mobile Associates to represent the Store-in-Store experience in a fast-paced retail setting in Puerto Rico. You will engage customers, educate them on T-Mobile solutions, demonstrate products, and guide onboarding using digital tools.

Training pay is available during the initial period, with performance-based incentives and a path to advancement. The role emphasizes exceptional service, relationship-building, and meeting sales metrics through proactive customer

Formación

• 6 months of customer service or sales experience, retail preferred.
• Strong communication and interpersonal skills for customer engagement.
• Ability to work in a fast-paced, high-traffic retail environment.

Responsabilidades

• Engage with customers in a busy retail setting and educate on T-Mobile solutions.
• Demonstrate products, conduct self-serve tool usage, and upsell where appropriate.
• Build rapport, capture referrals, and support store onboarding and operations.
• Maintain excellent customer service and meet quality of sale metrics.

Conocimientos

Customer service

Sales experience

Communication skills

Team player

Educación

High School Diploma/GED

Herramientas

POS systems

Descripción del empleo

T-Mobile USA is hiring Mobile Associates to represent the Store-in-Store experience in a fast-paced retail setting in Puerto Rico. You will engage customers, educate them on T-Mobile solutions, demonstrate products, and guide onboarding using digital tools.

Training pay is available during the initial period, with performance-based incentives and a path to advancement. The role emphasizes exceptional service, relationship-building, and meeting sales metrics through proactive customer