Wireless Sales Associate — Tech Solutions & Stock Benefits

tmobile; Lancaster (CA); On-site; USD 27,000 - 29,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

Paid time off

Medical, dental & vision insurance

Job summary

T-Mobile is hiring for a Mobile Associate to engage customers, demonstrate technology solutions, and guide shoppers through their shopping journey. You will develop product knowledge, use digital tools, and recommend service plans to meet individual needs.

The role emphasizes customer interaction, teamwork, and adapting to new wireless technology innovations, with opportunities for growth and participation in incentive programs.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience preferred in a retail environment.
• Strong communication and problem-solving skills required.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.

Skills

Customer Service

Communication

Sales

Problem Solving

Multitasking

Teamwork

Engaging People

Change Agility

Education

High School Diploma/GED

Job description

T-Mobile is hiring for a Mobile Associate to engage customers, demonstrate technology solutions, and guide shoppers through their shopping journey. You will develop product knowledge, use digital tools, and recommend service plans to meet individual needs.

The role emphasizes customer interaction, teamwork, and adapting to new wireless technology innovations, with opportunities for growth and participation in incentive programs.